WORK AT HOME

COMPLIANCE 101

100

How often are we permitted to mail a collections letter? 

every 30 days

200

TP SAYS DO NOT EVER CALL ME AGAIN WHAT DO YOU DO

• MARK NUMBER WITH THE !

300

RP HANDS THE PHONE TO HER HUSBAND IN GA AND SAYS TALK TO HIM WHAT DO YOU DO? 

ADVISE THE HUSBAND THAT YOU NEED HER TO PROVIDE AUTH TO SPEAK WITH HIM INCLUDING  HIS FULL NAME AND HOW LONG HE IS AUTH

400

RP SAYS THEY HAVE AN ATTORNEY BUT DOES NOT HAVE THE INFO ON THEM WHAT DO YOU DO?

READ ATTORNEY INFO NEEDED DISCLOSURE AND PLACE IN ATTORNEY NEEDED DISPO.

500

RPC WHAT 4 THINGS ARE YOU REQUIRED TO PROVIDE/VERIFY(NOT DISCLOSURES)

YOUR FULL NAME

CLIENT NAME

OUR COMPANY NAME 

BALANCE 

FUN/RANDOM FACTS

100

WHAT IS THE MOST CONSUMED FRUIT IN THE WORLD

BANANA

200

HOW MANY STATES CAN YOU SEE FROM CHICAGO'S WILLIS TOWER

4

Illinois, Michigan, Indiana, and Wisconsin

300

WHAT IS THE ONLY PLANET THAT SPINS CLOCKWISE

VENUS

400

what percentage of oxygen do we breathe in?

21%

When we exhale, the composition of the air remains almost the same as the air we inhale, only the percentage of carbon dioxide and oxygen changes. The amount of inhaled air contains 21% of oxygen and 0.04% of carbon dioxide, while the air we breathe out contains 16.4% of oxygen and 4.4% of carbon dioxide.

500

SMALLEST CITY IIN THE WORLD-HINT IT HAS CITY IN THE NAME

VATICAN CITY-it’s 120 times smaller than Manhattan 

CLIENT INFO

100

ATS CONSOLADATED 

TOLL OR SPEEDING VIOLATIONS IN A RENTAL VEHICLE

200

HRSD-Hampton Roads Sanitation in Hampton Roads VA. 

UTILITY-WATER/SEWER

300

TACOMA LICENSE SUSPENDED BALANCE OF $100 HOW MUCH TO LIFT SUSPENSION 

BALANCE IN FULL 

400

LONG ISLAND RAILROAD-LIRR what do we collect for?

Tickets that are issued for customers to ride the train when they provide a valid ID to scan or verbally give their info. They then did not pay the ticket.

500

what do we collect on for PLIGA in edgvv1

PLIGA stands for Property-Liability Insurance Guaranty Association. We collect on judgements that are created due to an individual being in some type of accident, and not having the proper insurance. Customers can lose their license due to this and will only be able to reinstate if down payment and monthly payment arrangement.

WINDOWS

100

window to view credit reporting info(all directories)

w12

200

letter request window for edgv1 AND toll

W 738

300

Mailing address window

W MGI

400

ez pass breakdown window in toll 

w188

500

Cancel payments ed/toll

w780

ALL THINGS MTA

100

what is the cancel code for an MTA settlement

12

200

WHAT 3 THINGS ARE REQUIRED AFTER TAKING A SIF PAYMENT OR BEFORE TRANSFERRING TO HAVE AN RP PAY A SIF?

(DISPO)31CC/31PD, (W2)SET/12, W239 COMPLETED 

300

2DMV,3DMV,4DMV ACCOUNT WHAT DO YOU DO

TRANSFER TO THE DMV LINE 

400

RP SAYS MY BROTHER WAS DRIVING SO SEND HIM THE BILL--WHAT IS THE PROPER REBUTTLE

THE VEHICLE IS REGISTERED TO YOU SO YOU WOULD BE RESPONSIBLE FOR ANY VIOLATION THAT YOUR BROTHER OBTAINED. YOU CAN PAY IT AND GO TO YOUR BROTHER FOR HIM TO PAY YOU BACK BUT THE DEBT CANNOT BE TRANSFERRED TO HIM.

500

T02 VS T2 VIOLATION 

T02 EZ PASS PRESENT 

T2 NO EZ PASS PRESENT