Claim Review #1
Denials #1
Denials #2
Phone Calls #1
Phone calls #2
100

Y990

What is civilian activity done for income or pay?

100

When an accident happens strictly due to work

What is causally?

100

When a member is self employed

When is work comp insurance not required?

100

"Do you have an attorney?"

What is the first question you ask if a member says they have a WC accident?

100

"Please call us back when you have more information on you work comp claim."

What do you tell a member if they can't give you all the information related to a work comp accident?

200

EM OA & a date

What do we need to see on a Highview image to consider it a true work comp accident?

200

Occurs when an injured employee reaches a state where his or her condition cannot be improved

What is MMI?

200

We accept almost all denials for this group

What is FEP?

200

WC is primary over this

What is MVA?

200

Use two separate OPIS notes

What do you do in OPIS when you have a WC MVA?

300

Blue Card

Where can you find the SCCF number for a claim in OCWA?

300

Osteoarthritis

What type of arthritis do we deny for work comp?

300

Doctor, who has not previously been involved in a person’s care, examines an individual.

What is an IME?

300

Credit Balance

What is it called when a provider returns a check or advises us another insurance carrier paid?

300

Based on the injured body part 

How do we determine a stop date for work comp?

400

OPL

What is one tab in blue squared you can view potential third-party insurance on?

400

Is abbreviated as NOIPLD

What is notice of insurer's primary liability determination?

400

 Certificate of Release or Discharge from Active Duty

What is a DD214?

400

1 month to infinity

What is the date range for a work comp stop?

400

Deadlines to report a work comp

What are State Filing Limits?

500

Line level information in Highview 

What is 2320 & 2430?

500

Client advocate Jessica Cahall

Who is the client advocate for the Canadian Pacific and Minnesota Railway?

500

We request this if a state outside of MN requires us to make a payment

What is a State Statute?

500

State filling is 3 years

What is Hawaii?

500

State filing is 120 days

What is Pennsyvania?