Basic work Ethics
Work Qualities
Improve work ethics
Customer control
1

What is the best way you can meet your employers expectations?

A) Arrive on time or honestly address the reason you are late. 

B) Bring them coffee because they are such an awesome boss. 

C) Submit all work in time. 

D) Option ‘A’ and ‘C’.

Option (D) is the correct answer. It is always good to do your best to submit all work on time as well as getting to work on time and if you end up being late make sure to be honest to your employer as they will most likely understand while lying will get you into more trouble.

1

What qualities best allows you to work well with co-workers?

A) Dedication.

B) Cooperation.

C) Productivity.

D) Responsibility.

Cooperation! To be able to work well with others, you will need to cooperate.

1

What is a way you can double-check your work to output quality and consistency?

A) Double check your work with a co-worker.

B) Hand in work ASAP and review it past due date.

C) Finish work and never hand anything in.

D) Don't even bother.

Double check your work with a co-worker! It is always good to double check your work for quality and consistency and it helps having another person to give feedback.

1

Your being yelled at by an angry customer who’s mad about their food being cold, how do you respond? (Hint: It’s in McDonalds) 

A) You yell back. 

B) Apologize for the inconvenience. 

C) Compensate the customer with new food. 

D) B then C 

Answer is (D)! In this situation you should always keep calm and apologize for any inconveniences then compensate the customer with new food. (or speak to your manager if you don't know what to do)

2

What is one thing you should not do when you are confronted about missing deadlines?

A) Apologize and make sure to get help meeting the deadline if needed.

B) Don't miss the deadline in the first place.

C) gaslight your boss into thinking you didn't miss the deadline.

D) 'A' and 'B'.

Answer was (C)! you should never gaslight your boss because they are not stupid and it will get you into a lot of trouble or even get you fired. your employer will also make sure other employers know about how bad you are.

2

What is a quality that will allow you to recognize your mistakes to resolve/fix them?

A) Dedication.

B) Cooperation.

C) Productivity.

D) Responsibility.

Responsibility! You are responsible for mistakes that you made!

2

What is a way you can show you are willing to learn and be more effective?

A) Ask questions about the current task at hand.

B) Ask questions about when your next paycheck will be.

C) Ask questions about what else you can do to help.

D) Have good attendance.

Ask questions about the current task! You should always ask questions about the current task as it shows that you are willing to learn more about it in-depth. Therefore, you can be more effective at completing it!

2

An individual in the store you are working at is shoplifting, what would you do? 

A) Ask if they have a permit to shoplift. 

B) Confirm the authorities and approach. 

C) Inform the authorities and do not approach.

D) Scream at the top of your lungs and cry.

Answer is (C)! most companies will have it in there policy that if you catch someone shop lifting that you do not approach and call the authorities and let the police handle the situation because the company does not want their employees to get hurt.

3

What is a basic way to follow work ethics?

A) Follow company rules and policies. 

B) Abide the law. 

C) Be the happiest employee ever. 

D) Make sure there is no cruelty in the workplace. 

The Answer was (A)! You should always research the companies rules and policies to know how to treat fellow co-workers and customers.

3

What is a good trait that will allow you to finish what you start on time?

Productivity 

Dedication 

Responsibility

3

What is the best habit to keep for a better work ethic? 

A) Keeping to a specific schedule.

B) Overworking.

C) Excessive device usage.

D) Ignore all feedback you are given.

Answer was (A)! You should always try to keep a specific work schedule as it helps keep track of deadlines and lets you remember when work is due or when there are meetings.

3

A customer has a question regarding an item you do not know about. 

A) Direct the customer to another co-worker who may have insight upon what the customer may want. 

B) Pretend you don’t speak English. 

C) Attempt to figure out what the customer is referring to, so you can help the customer. 

D) Point in a random direction. 

Answer was (A)! if you do not know about an item a customer has asked about you should apologize and find another employee to see if they have any insight about the item.