Teamwork
what does working as a team teach you ?
support others
communication skills
cooperate
you should always do this when around customers
Smile
Why is it important to be on time to work ?
Because you get paid for your work
true or false : it is important to stay on task while working
True
No, you should not be on your phone while on the clock
true or false
Teamwork is about going out to the movies with your coworkers
false
True or False
Smiling can improve your work performance
True
If you want to be seen as a team centered employee what should you be ?
On time/Punctual
name three reasons it is important to be on time to work
Improved customer service
opportunity for growth
Reduces waste
Should you walk away from your co workers while in the middle of group project to start on another project.
No, stay on task
What can teamwork encourage ?
Healthy risk taking
What are the Do's of customer service ?
Be Honest
Take responsibility
Respect your customer
being on time helps you to reach ?
Deadlines
when you stay focused on work what can you achieve?
success
Should you raise your voice if a customer gives you attitude.
No, this is not customer service etiquette
what can teamwork turn visions into ?
Reality
Fill in Blank
Every Customer
Matters
When you are on time to work what do earn and give in return ?
Respect
what percent should you give while at work
100 Percent
Should you call if you are running late to work?
Yes, please contact your immediate supervisor.
True or False there is no I , in teamwork ?
True.
What are the Don'ts of customer service
Don't make things complicated
Don't treat customers as transactions
Don't be afraid of complaints
what is the meaning of punctual
Being on time
What should you focus on while at work ?
being productive/ on task
Should you lie about the hours to earn more money?