docs
OARS & Engagement
child observation
service planning
Burnout
100

What should go in the Summary of Progress section?

What happened during the visit, interventions used, family response, progress/barriers, and next steps.

100

What does OARS stand for?

Open-ended questions, Affirmations, Reflections, Summaries.

100

What should every child observation include?

Behavior, appearance, interaction with caregiver, emotional presentation, and developmental observations.

100

What does ACM stand for?

Assessment Coordination Meeting.

100

 Name one sign of burnout.

  • Exhaustion, irritability, avoidance, decreased motivation, compassion fatigue.


200

True or False: You can copy and paste the same Summary of Progress each week.

False.

200

Which question is better?

  • “Did you have a good week?”
  • “Tell me about what went well and what was difficult this week.”


The second question.

200

 Is “Child appeared fine” sufficient?

No.

200

What must happen before service planning?

CFA completion and ACM.

200

Which is healthier?

A. Working through lunch every day
B. Taking breaks and setting boundaries

B

300

What should be documented if the family cancels a visit?

Outreach attempts, reason for cancellation, follow-up efforts, and rescheduling plan.

300

What is probing?

Asking follow-up questions to gather deeper information.

300

 Give an example of a quality child observation.

Child appeared clean, appropriately dressed, engaged in conversation, sought comfort from mother, and displayed age-appropriate communication.

300

What is the Summary of Progress?

This should never be copied and pasted week after week.

300

Who should you contact when feeling overwhelmed?

Supervisor and support team. 

400

If a parent says they need housing, what should be documented?

What questions were asked, resources provided, referrals made, and follow-up plan.

400

Give an example of an open-ended question.

 “What concerns do you have about parenting right now?”

400

What should you do if you do not observe the child during the week?

  • Document why and create a plan to complete the observation.


400

Name one way FCC can help a parent address a Condition of Return.

Skill-building, resource connection, coaching, referrals, education, support.

400

What is the turnaround time for revisions?

24 hrs

500

What is missing?
“Discussed parenting. Will continue services.”

Intervention, family response, progress, barriers, and next steps.

500

Role Play Question
Parent says: “Everything is fine.”
What is your next question?

Any open-ended follow-up such as “Tell me more about what has been going well.” 

500

Why are child observations important?

They help assess child safety, well-being, and family functionin

500

During a visit, how do you connect activities to Conditions of Return?

Explain how the intervention addresses the specific behavior change needed for child safety.

500

What should be prioritized first?

A. Non-compliant documents

B. Future paperwork not due for weeks

 

Non-compliant documents.