Teamwork
Name one way to show enthusiasm when working with others.
Examples: smiling, encouraging, sharing ideas
Give two examples of nonverbal communication
Examples: eye contact, posture, ares crossed, smiling, frowning, tone of voice, stomping
Why is it important to be honest on the job?
Examples: You could get fired, people will lose respect for you; to demonstrate you are responsible.
Why is it important to share ideas as a team?
Examples: to gather different perspectives; it is better to many ideas to choose from in order to make the best choice.
Why is accepting criticism important on the job
Example: It can help you learn from those who have been there and improve your abilities.
How can you show enthusiasm at work?
Examples: You can show it my smiling, offering new ideas, having a positive attitude ect.
What is a characteristic of a good leader?
Examples: flexible, positive, organized, friendly, good communicator, gives directives without being too controlling
Define two-way communication.
Example: When people interact, listen and ask questions of one another to clearly understand what is said.
You need a day off from work in two weeks. How do you about asking for it?
Examples: turn in a written request, send an email, follow workplace policy
Role play working as a team in this scenario: The boss needs two trucks loaded within one hour.
Staff decide if points are earned
Why is asking questions important when communicating with your boss or coworkers?
Examples: clarifying, showing interest, avoiding making mistakes
You have moved a half hour from your workplace. You need to be to work by 8:00am. This job is very important to you. What do you need to do?
Examples: Make sure that you can make it to work on time, do a new trip plan, practice the bus route to see how long it takes.
You are a team leader at a work site. One member of the team keeps complaining. What do you do?
Example: Take the member aside to talk and explain that the team needs encouragement, not negativity.
Role play a work situation that demonstrates your ability to accept criticism.
Staff will decide if you earned points
Recognize the following problem from both YOUR and YOUR BOSS' perspectives:
One afternoon your boss tells you to clean the bathrooms again because they satisfactorily cleaned. You are exhausted and think you did a fine job the first time.
Staff will decide if you earned the points