Professional Communication
What is the best way to start a professional email?
-Hello [Name],
- Dear [Name],
- Good morning,
- Good afternoon,
What does being “on time” mean?
Arriving early enough to be ready to work at the start time.
(15 minutes early is on time, on time is late, & if you're late go home)
What does respect look like in the workplace?
Listening, being polite, and valuing others’ ideas.
What does “dress appropriately” mean? (Bonus points for listing the 4 levels of dress)
Wear clothes that fit the job setting.
(i.e. casual, business casual, business formal, business professional)
When is it okay to use your phone at work?
On breaks or when allowed by your job.
True or False: It’s okay to use slang and emojis in all work emails.
FALSEEEEE
What should you do if you’re running late?
Let your supervisor know as soon as possible.
How should you respond when someone gives you feedback?
Listen, stay calm, and try to improve.
Why should you avoid gossip at work?
It can hurt people and damage trust. Can ruin professional reputation.
True or False: Can your social media presence impact your job?
TRUEEEEE
What should you do before sending an important email?
Proofread it for spelling, grammar and tone.
Why is meeting deadlines important?
It shows responsibility and respect for others’ time.
Why is teamwork important at work?
It helps get more done and builds stronger results.
What does having a positive attitude at work mean?
Being willing to learn and stay respectful.
Why should you be careful with work emails and messages?
They can be saved and shared. They can be shared to others without you knowing (bcc)
Why is tone important in written communication?
Because people can’t hear your voice, so words can be misunderstood.
What is one good time-management strategy you can use at work or school?
Making a to-do list, setting priorities, and breaking big tasks into smaller steps.
What should you do if a coworker makes a mistake?
Help them fix it instead of blaming them.
Why is honesty important in the workplace?
It builds trust and credibility.
What is one example of inappropriate technology use at work?
- Watching videos during work time.
- Going on insta/tiktok live
- texting / calling
What is a professional way to disagree with someone at work?
Calmly, respectfully, and with reasons—not insults. THINK BEFORE SPEAKING!
What does it mean to be accountable at work?
Taking responsibility for your actions and tasks.
What is one way to be a good team player?
Share credit and support others.
What should you do if you make a mistake at work?
Admit it and work to fix it.
What should you do before sending a message online at work?
Think: Is it respectful, clear, and professional?