📧 Email Etiquette
What is the main purpose of a professional email?
To communicate clearly and professionally
What is the main purpose of a resume?
To show your skills, education, and experience to an employer
What is one thing you should do to make your presentation easy to understand?
Speak clearly, keep your eyes to the people
What does being reliable at work mean?
Showing up on time and doing your job consistently
What does professionalism mean in the workplace?
Acting responsibly, respectfully, and appropriately
Why is a clear subject line important in a professional email?
It helps the reader quickly understand the message
Name two sections commonly found on a resume.
Education, skills, experience, contact info
Why is practicing a presentation important?
It builds confidence and improves delivery
Why is communication important in the workplace?
It prevents misunderstandings and improves teamwork
Give one example of professional behavior in a work setting.
Being punctual, respectful, or prepared
What tone should you use when emailing a teacher, employer, or supervisor?
Respectful, polite, and professional
Why should you use action verbs (e.g., organized, assisted, managed) on a resume?
They clearly show what you accomplished
How does body language affect how an audience receives your message?
It shows confidence and helps communicate meaning
What is the appropriate response if you make a mistake at work?
Take responsibility and work to fix it
Why is a positive attitude important in the workplace?
It improves teamwork and productivity
You forgot to attach a file to an important email. What should you do next?
Send a short, polite follow-up with the attachment
Why should you avoid listing every job or activity you’ve ever done on a resume?
Employers want relevant and concise information
What should you do if your audience seems distracted or disengaged?
Adjust your voice, make eye contact, or ask a question
How should you handle a disagreement with a coworker professionally?
Communicate calmly, listen, and focus on a solution
How can inappropriate phone use affect your professional reputation?
It can make you seem distracted or unreliable
You receive an email that sounds rude or confusing. What is the most professional way to respond?
Respond calmly, ask for clarification, and stay professional
How does tailoring your resume to a specific job increase your chances of getting an interview?
It highlights the skills and experience the employer is looking for
You forget a key point during a presentation. What is the most professional way to recover?
Stay calm, summarize, check notes, and continue
Your supervisor gives unclear instructions. What should you do?
Ask respectful follow-up questions to clarify expectations
Why do employers value soft skills as much as technical skills?
Soft skills affect teamwork, communication, and reliability