Who am I? Career/Jobs
This person has to weigh out and measure the flour, fruit, sugar and other ingredients in the recipe to make bread, pastries, pies and cakes that have been ordered by the customers. Who am I?
You should always treat your boss and coworker with...
Respect
Define reliable
You are able to be trusted. Dependable.
What should you do if you are not feeling well, but you are scheduled to work today?
Call your boss immediately and let them know you are sick, and you need to take the time off.
This person greets the customers who come into the store, and helps them find the items that they need. This person also may apply price tags and security tags on the items, and will rearrange the items to make sure they are neat and presentable to the customer. Who am I?
A Retail Salesperson
This person greets visitors to the business, and usually is the first person you see when you go to a business. This person may have to answer the phone, take messages, use a computer, and know how to make copies and file the paperwork. Who am I?
A Receptionist
When listening to music at work or in public, you should wear these to not annoy or distract other people...
Headphones
What does it mean to have good work etiquette?
Good etiquette means having good manners and being on your best behavior.
A customer comes into the store, and is very upset and angry because the item they bought is broken. How can you handle the situation?
Stay calm, and ask them to tell you what happened to the item. Once you hear their story, you can tell them that you are sorry that happened, and that you will either give them a refund or get them a replacement item. You should also notify your supervisor immediately.
This person clears the table after diners have left the restaurant/eating area. This person uses a large plastic bin to put the dirty dishes in, and then wipes the table clean for the next customer. They may also refill items that customers use such as napkins, straws and condiments. Who am I?
A Bus Person
This person uses a cash register to ring up customers when they are ready to pay for their items, and gives them the correct change. Who am I?
When you walk into work, should you stop and have a 10 minute conversation with your co-worker, or should you clock in and get to work.
You can briefly say hello to your co-workers, but you should get to work. You can talk to your co-workers during your lunch or break time.
What is an employability skill?
Employability skills are transferrable skills that are useful in nearly every job. Employability skills are also often referred to as employment skills, soft skills, work-readiness skills or foundational skills.
How can you advocate for yourself at work?
You can advocate for yourself at work by:
-asking for an accommodation
-asking for help when needed
-speaking up when you are uncomfortable
This person may work in a hospital, nursing home or assisted living facility. This person assists the patients/residents and make sure their needs are met such as transporting them to other rooms, making sure their bedding is clean, and provide them other assistance when needed. Who am I?
A Health Care Aide
This person brings out items from the storage area, and places them neatly on the shelves where they belong. They must make sure the items are easy to find for the shoppers. This person may also break down boxes and put them neatly in the garbage or in the storage area. Who am I?
A Stock Person
When speaking with someone, you can show them respect by...
Making eye contact, having good body language, and listening to what they have to say.
What is nonverbal communication?
Nonverbal communication consists of your body language, eye contact, hand gestures, and tone of voice.
One of your coworkers at work is taking items from the store, and putting them in their bag without paying for them. What do you do?
Tell your boss.
This person uses a computer to do a list of tasks for the business. Some tasks include writing letters and emails, researching things on the internet, and placing orders for the business. This person might also use computer programs such as Microsoft Word, Excel and PowerPoint. Who am I?
Computer Assistant/Business Assistant
This person uses different tools such as vacuum cleaners, mops, and brushes to keep the place clean and tidy. This person must know what type of cleaning product is used for each job such as: cleaning the bathroom, cleaning the floor, cleaning glass/mirrors, and cleaning the kitchen. Who am I?
A Cleaner
You are trying to get your work done, but one of your co-workers keeps talking to you and distracting you, what do you do?
You can politely tell your co-worker that you need to focus on your work, and that you can talk to them later.
What does it mean to multi-task at work?
Multi-tasking means you can do multiple tasks at the same time. For example: answering the phone and greeting customers at the same time in a busy lobby or cooking multiple orders at the same time if you are chef.
You have to go to work. You can tell your friend that you can come to the party late, or take them out another time.
This person may work at a college, a golf course or a sports stadium, and they help to maintain the grass, trees, and plants to make sure the grounds are in good condition. They may use tools such as a lawnmower, a rake, and a shovel.
A Groundskeeper/Groundskeeper assistant