Definitions
Definitions
Soft Skills
Soft Skills 2
Hard or Soft Skills
100

Being treated unfairly, not due to your job performance

Discrimination

100

Private information, not to be shared

Confidential

100

Helping customers and treating them with respect

Customer Service

100

Figuring out an issue and how to handle it.

Problem Solving


100

Trying over and over until you successfully complete a task

Soft Skill (persistence)

200

The person or company that hires workers

Employer

200

Taking off time and still getting paid

Paid Vacations

200

Keeping busy during your entire shift.

Staying on task

200

Knowing what to do and doing it without being told, moving from one task to another

Initiative

200

Creating a worksheet on a computer

Hard Skill

300

Money taken out of your paycheck

Payroll Deductions


300

The total amount of money you make before deductions are taken out

Gross Pay


300

Asking for help, if needed.

Communication Skills

300

Having a positive attitude towards being corrected on the job

Accepting Feedback

300

Choosing to stop doing something you are working on to do something more important

Soft Skill (Flexibility)

400

Earning a percentage of what you sell

Commission

400

Losing your job, but it is not your fault

Laid Off

400

Working well with the other co-workers at your job

Teamwork

400

Wearing clothes that are clean and appropriate, having good hygiene 

Personal Appearance

400

Calling in to work if you are going to be absent

Soft Skills (communication skills - dependability)

500

Extra things you get over and above your pay at work

Fringe Benefits

500

Money taken out of your paycheck for social security

FICA

500

Reacting in a good way to a situation

Positive Attitude

500

Having flexibility when things change at work

Adapting to change

500

Checking inventory and knowing what to order

Hard Skill