Definitions
Being treated unfairly, not due to your job performance
Discrimination
Private information, not to be shared
Confidential
Helping customers and treating them with respect
Customer Service
Figuring out an issue and how to handle it.
Problem Solving
Trying over and over until you successfully complete a task
Soft Skill (persistence)
The person or company that hires workers
Employer
Taking off time and still getting paid
Paid Vacations
Keeping busy during your entire shift.
Staying on task
Knowing what to do and doing it without being told, moving from one task to another
Initiative
Creating a worksheet on a computer
Hard Skill
Money taken out of your paycheck
Payroll Deductions
The total amount of money you make before deductions are taken out
Gross Pay
Asking for help, if needed.
Communication Skills
Having a positive attitude towards being corrected on the job
Accepting Feedback
Choosing to stop doing something you are working on to do something more important
Soft Skill (Flexibility)
Earning a percentage of what you sell
Commission
Losing your job, but it is not your fault
Laid Off
Working well with the other co-workers at your job
Teamwork
Wearing clothes that are clean and appropriate, having good hygiene
Personal Appearance
Calling in to work if you are going to be absent
Soft Skills (communication skills - dependability)
Extra things you get over and above your pay at work
Fringe Benefits
Money taken out of your paycheck for social security
FICA
Reacting in a good way to a situation
Positive Attitude
Having flexibility when things change at work
Adapting to change
Checking inventory and knowing what to order
Hard Skill