Getting Ready for Work
Food Safety
Customer Service
Teamwork
Task Steps
100

Check your schedule the night before.📆

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What helps you arrive on time and prepared?

100

Soap and water for 20 seconds. đŸ§ŒđŸ«§

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

How should you wash your hands?

100

Smile and say hello. 😁

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when a customer arrives?

100

Help clean up even if it is not your mess.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What is one way to be a good teammate?

100

Read the steps first.

What should you do before starting a new task?

200

Wash your hands, face, and brush your teeth. đŸ–đŸœđŸȘ„😁

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What is part of getting ready for work?

200

Change gloves after handling trash or money.đŸ«łđŸ’”

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

When should you change your gloves?

200

Speak clearly and slowly. đŸ—Łïž

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

How should you talk to a customer?

200

Say thank you when a coworker helps you.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when a coworker helps you?

200

Check off each step as you finish it.

How do you keep track of steps while working?

300

Wear clean clothes that fit your job's dress code. ✹ 

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

Wear clean clothes that fit your job's dress code.

300

Keep cold food cold and hot food hot. đŸ§ŠđŸ”„

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What is one rule for keeping food safe?

300

Ask what they need, then get help if you cannot do it.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when a customer asks for help?

300

Ask, do not grab, when you need a tool someone is using.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when a coworker is using a tool you need?

300

 Compare your work to the example.

How do you check if your work is correct?

400

Tell your supervisor before your shift starts. 🕑

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do if you will be late to work?  

400

Clean and sanitize the counter before you start. đŸ«§

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do to a work surface before food work?

400

Let them finish, do not interrupt, then solve the problem. 👂

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when a customer complains?

400

Do your part, then help others finish theirs.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you do when you finish your work early on a team?

400

Put tools back where they belong.

What should you do with tools when you finish a task?

500

Plan your ride, your clothes, and your lunch the day before. 

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

How do you get ready for work the day before?

500

Check the date, smell, and look before serving.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

How do you check if food is still good?

500

Thank them for coming.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

What should you say when a customer leaves?

500

Talk about the problem, not the person.

(Hint: The “answer” comes first, and you have to guess the “question” that matches it.)

How should teammates solve a disagreement?

500

Break a big task into small steps.

What helps when a task feels too big?