EMAILS
FINANCE
HR & JOBS
MARKETING
OFFICE TALK
100

What do you write in the subject line?

The topic or summary of the email. (e.g., "Meeting Update")

100

What is a "budget"?

A plan for how to spend and save money.

100

What is a “CV”?

A summary of your education, skills, and work experience. (Curriculum Vitae)

100

What is a “target market”?

The specific group of people a company wants to sell to.

100

What does “ASAP” mean?

“As Soon As Possible.”

200

What’s a polite way to say “I want”?

“I would like…” is a polite alternative.

200

What is “revenue”?

The total income a business earns before expenses.

200

What’s a “job interview”?

A formal meeting to discuss a job application.

200

What’s a “brand”?

The identity/image of a company/product (logo, tone, color, name, etc.).

200

What does “FYI” mean?

“For Your Information.”

300

What phrase means “I copied someone in the email”?

“CC” or “I cc’d John on this email.” (stands for “carbon copy”)

300

What is an “invoice”?

A document that shows what a customer must pay for goods/services.

300

Define “freelancer”.

Someone who works independently for different companies.

300

What’s a “slogan”?

A short phrase that represents a brand’s message. (e.g., “Just Do It”)

300

What’s a “deadline”?

A due date for completing a task.

400

What is “follow up” in an email context?

To contact someone again to remind or get a response. (e.g., “I’ll follow up next week.”)

400

What’s “profit margin”?

Profit margin = (Profit ÷ Revenue) × 100 — shows how much money is kept after costs.

400

What does “onboarding” mean?

The process of introducing a new employee to a company.

400

What is a “campaign”?

A series of marketing actions to promote a product or idea.

400

What does “touch base” mean?

To have a quick update or conversation. (e.g., “Let’s touch base tomorrow.”)

500

Write an email ending using business vocabulary.

Example: “Please let me know if you need any further information. Best regards, [Your Name]”

500

Explain “break-even point”.

The point where income equals expenses — no profit, no loss.

500

Explain the process of recruitment.

Steps: job posting → applications → screening → interviews → selection → offer → hiring

500

Explain “market research”.

Collecting information about customers and competitors to improve marketing strategies.

500

Use “in the loop” in a sentence.

To stay informed or updated. (e.g., “Please keep me in the loop.”)