COMMUNICATION
What is the most important thing to do if you don’t understand a task?
Ask questions
What does accountability mean on a team?
Taking responsibility for your role and actions
This skill helps you manage emotions in stressful situations.
Emotional regulation
What should you do if you’re running late to work?
Notify your supervisor as soon as possible
What’s the first step in solving a problem?
Identify the problem
This type of communication includes body language and tone.
Nonverbal communication
What should you do if a teammate is struggling?
Offer help or communicate with the team/supervisor
What does time management help prevent?
Missed deadlines / stress.
What is considered professional behavior at work?
Respectful communication and reliability
Who should you go to if you can’t solve a work issue alone?
Supervisor or team lead
When sending a work email, this should always be clear in the subject line.
The purpose of the email
What is one benefit of good teamwork?
Increased productivity / better results.
What life skill helps you adapt to change at work?
Flexibility / adaptability.
What should you avoid discussing at work?
Personal drama / gossip
What helps prevent problems from happening again?
Learning from mistakes
What should you do before responding when you feel upset at work?
Pause and think before responding
What behavior hurts teamwork the most?
Poor communication / lack of trust / not showing up.
This habit builds trust both at work and in life.
Honesty / consistency
What does “professionalism” mean?
Respectful behavior, accountability, and appropriate conduct
What skill helps teams make good decisions together?
Collaboration
This communication mistake causes the most workplace conflict.
Assumptions / lack of clarity
What should a team do when conflict arises?
Address it respectfully and directly.
What skill helps you communicate needs without being aggressive?
Assertiveness
What can lead to disciplinary action at work?
Poor attendance, disrespect, or policy violations
What should you do after making a mistake?
Take responsibility and correct it