UMOM Info & Data
Where are we in the fiscal year and why is it important to know?
Q3 - Week 2 of 13
Helps to evaluate KPIs and helps to set short-term targets to ensure goals are being met
What role does WFD play at UMOM?
Supporting employment goals and being dispersers of information
What is the first thing that you should do when you come into the office?
Check your calendar and emails, and respond to emails appropriately.
Celiana's favorite comfort food
Loaded baked potato soup or burgers and fries
What is UMOM's service model and philosophy?
Wrap around services to end homelessness, housing first
What will be happening on February 2 and 3, 2026? Explain the flow.
Orientation 9-10am - WFD will play each program's video explaining their orientation, and we will refer them to their CMs for questions
Job Readiness 10-2pm
Those that do not need to attend JR can leave after orientation (already employed, already completed JR)
What is the process from start to finish for a participant's need for clothing?
Determine whether support comes from WFD or clothing closet, check clothing on hand first (inventory), participant or WFD team fill out Clothing Order, send Clothing Order to AD or Coordinator who will submit the order and upload receipt to ETO case note and SharePoint, obtain clothing once it is delivered, outreach participant, participant picks up, complete distribution plus signature using the receipt uploaded in ETO or SharePoint, complete case note.
What is Mariel's biggest challenge?
Directions
What does UMOM stand for, when were we founded, and what makes us special?
United Methodist Outreach Ministries, 1964, we are the largest provider of shelter and supportive services for homeless families and single women in Arizona
What are our department goals and how did we do in Q2?
Exits with Income:
NDC: 60%, Halle: 50%, RRH: 65%
Income: $20/hr, 50 jobs gained/mo
Q2:
NDC: 55.9%, Halle:61.5%, RRH: 61.8%
Income: $17.88, Avg 39 jobs/mo
What is the last step for providing a participant with transportation assistance? Why is it important?
Updating the inventory spreadsheet to ensure we always have resources available
What is the only Midwest state that Denny has visited?
Illinois
How many families and single women do we provide shelter and supportive services to daily?
155 families and 80 single women
In FY25, what percentage of adults maintained or increased earned income across all UMOM programs?
48%
Explain each role on the team.
ECR - disperses information (internal and resources), supports EC walk ins, delegates tasks based on needs, ensures cleanliness and safety of EC, updates tracking tools, documentation,
WDS - Supports pt employment needs (resumes, soft skills, etc.), facilitates events, supports EC walk ins, documentation
WDC - All of the above, manages day to day operations, ensures inventory accurate, disperses information from leadership, delegates tasks, supports where needed
AD - Oversees program, assists where needed, reports, budget and ordering resources
What is Nubia's claim to fame?
What does Functional Zero mean and what does that have to do with UMOM?
A milestone in addressing homelessness where the number of individuals experiencing homelessness is consistently kept below the community's capacity to house them.
We believe that achieving functional zero for families experiencing homelessness is not just aspirational, it’s attainable. Our community has the expertise and compassion to make family homelessness rare, brief, and non-recurring
How many distributions did we provide in December?
173, $5,171.67
What are our newly established Operating Standards?
Stay solution-driven, focus what is within our control, we don’t spiral, we decide: Conversations should move toward clarity, action, or resolution, respect that energy is shared, bring issues to the right space
What does Crystal secretly enjoy?
Riding horses even though she is not an animal person!