LifeWorks Overall
LifeWorks' services generally fall into these three major areas of support.
What are Housing, Counseling, and Education/Workforce?
These three words make up the acronym IPS.
What is Individual Placement and Support?
A client tells you they were just hired and start next week. This IPS service should begin to help them successfully transition into and maintain employment.
What is follow-along support?
This healthcare professional commonly performs blood draws and may enter the field through a short-term certification program.
What is a phlebotomist?
This is the largest ocean on Earth.
What is the Pacific Ocean?
LifeWorks uses this approach to focus on a young person's abilities, resources, and potential rather than primarily on deficits or problems.
What is a strengths-based approach?
At LifeWorks, IPS emphasizes beginning the job search within this many days.
What is 30 days?
A client has not responded to calls, texts, or emails, and you have not had a face-to-face meeting with them in 30 days. This is the next program action that should be considered.
What is closure?
A client wants to work as a bartender in Texas. Employers commonly look for this certification related to responsible alcohol sales and service.
What is TABC certification?
This scale is used to measure the heat or spiciness of chili peppers.
What is the Scoville scale?
*DAILY DOUBLE*
A young person receives services from three different LifeWorks programs. This principle means the young person should experience coordinated support rather than three completely separate approaches.
What is integrated or multidisciplinary service delivery?
An Employment Specialist is expected to complete 6 employer contacts per week. In a full month, an ES takes 4 days of PTO. How many employer contacts are they expected to complete that month?
What is 18 employer contacts?
Your client wants to apply for a job that wouldn't be your first choice for them, but they're qualified and genuinely interested. This IPS principle should guide your response.
What is honoring client preference/client choice?
In Texas, this state agency administers Vocational Rehabilitation services to help eligible people with disabilities prepare for, obtain, maintain, or advance in employment.
What is the Texas Workforce Commission (TWC)?
This is the only mammal capable of true sustained flight.
What is a bat?
Name four needs outside of finding a job that could lead Workforce to collaborate with another LifeWorks program or staff member.
What are housing, mental health, education, childcare, transportation, food/basic needs, benefits, safety, life skills, etc.?
Name three factors that should influence an individualized job search.
What are client preferences, interests, strengths, experience, transportation, schedule, desired hours, location, career goals, disclosure preferences, etc.?
A client wants to work but repeatedly misses interviews because they don't have reliable transportation. Rather than simply continuing to send job leads, this should become part of your approach.
What is addressing employment barriers/providing individualized support?
*DAILY DOUBLE*
This organization represents workers in the electrical trades and other related industries. What does IBEW stand for?
What is the International Brotherhood of Electrical Workers?
This planet rotates in the opposite direction from most planets in our solar system and is also the hottest planet.
What is Venus?
Put these requirements in order from shortest timeframe to longest timeframe: Case Log Documentation • SSS Intake • Career Profile/Strengths/CSP • SSS Reassessment
What is 48 hours → 14 days → 30 days → quarterly?
Name four IPS principles or practices other than rapid job search.
What are competitive employment, zero exclusion, client preferences, integration with other services, systematic job development, benefits planning, individualized follow-along supports, etc.?
An employer asks you for more information about a client you've referred. The client has not given permission to disclose personal information. This principle determines what you can share.
What is confidentiality/ROI/client consent/Employer Disclosure?
This recent Workforce partner specializes in healthcare career pathways, offers training and wraparound support, and calls its program participants “Scholars.”
What is Dwyer Workforce Development?
This is the only continent located in all four hemispheres — Northern, Southern, Eastern, and Western.
What is Africa?