Education Support
This type of Workforce Solutions training support provides up to $3,000 in a 12-month period.
Answer: What is basic skills training?
Personal transportation support (such as gas, mileage, or bus fares) is capped at this amount in a 12-month period.
Answer: What is $600?
Expenses for work clothes, uniforms, interview outfits, or boots cannot exceed this amount annually.
Answer: What is $200?
Managers may approve exceptions to limits when this condition is documented in case notes.
Answer: What are extraordinary circumstances or demonstrated need?
WIOA training funds may only be used for costs that are future, allowable, necessary, and most importantly, still this.
Answer: What is unpaid?
Workforce Solutions may cover tuition, fees, books, and supplies as long as the program is authorized training and listed appropriately.
Answer: What is education support?
Mileage is calculated by multiplying daily round-trip miles by this dollar amount.
Answer: What is $0.30 per mile?
Tools and equipment support has this same annual dollar limit as clothing assistance.
Answer: What is $200?
Exceptions above financial aid limits may be granted, but only if management documents this in the participant’s case notes.
Answer: What is a clear justification of need and the extraordinary circumstances supporting the exception?
A customer bought scrubs, books, or tools before enrolling in WIOA. Under the new clarification, WIOA cannot do this.
Answer: What is reimburse or cover pre-enrollment purchases?
(WIOA assistance cannot retroactively cover items purchased before eligibility.)
This support category provides up to $6,000 for programs tied to high-skill, high-growth occupations.
Answer: What is career training?
SNAP E&T customers cannot receive transportation assistance for these types of expenses.
Answer: What are car insurance, vehicle registration, and safety inspections?
If participants buy items first and seek reimbursement later, they must submit receipts within this number of business days.
Answer: What are five (5) business days?
True or False: Management may approve an exception to financial aid limits to cover a cost that WIOA is not allowed to fund, such as a pre-enrollment balance or installment agreement.
Answer: What is False?
(Exceptions cannot override federal restrictions or the clarified WIOA “no retroactive/no loan repayment” rule.)
If a customer signs a student loan—even if the funds have not hit their account—WIOA cannot do this.
Answer: What is pay for any portion of training tied to the loan?
(The obligation itself makes the cost ineligible.)
To approve training, staff must complete this document in the case management system.
Answer: Who are eligible veterans and eligible spouses?
This is the preferred vendor Workforce Solutions uses for vehicle repairs.
Answer: Who is Firestone?
Workforce Solutions may pay for tools or equipment only if they are required for work or training and this condition is met during the assessment.
Answer: What is documenting the specific item(s) needed in the IEP/ISS and agreeing on the purchase method with the participant?
(Per WFS-401: tools must be tied to a documented need and planned in the participant’s service strategy.)
If a manager approves exceeding a support service limit—for example, additional transportation or tools—their case note must include BOTH the rationale and this additional detail.
Answer: What is the process used to make the decision?
(Management must show how the decision was reached, not only the “why.”)
A customer has a $3,000 installment plan with the school and already made the first payment. WIOA still cannot pay for any part of that balance because signing the agreement created this.
Answer: What is a pre-enrollment financial obligation?
(Installment plans work the same as loans under the clarified rules.)
WIOA cannot pay for any part of a training term if the customer has already signed a financing agreement—loan, payment plan, or installment—because the cost is considered this.
Answer: What is already obligated or already funded?
(Clarification prohibits paying costs tied to pre-enrollment financial commitments.)
Workforce Solutions may authorize assistance using Uber, Lyft, or taxi services only when other transportation options are not feasible. When using this method, staff must store this type of documentation in the system.
Answer: What is proof of projected travel cost from the mobility service provider’s website?
(Required per guidance for mobility-provider transportation support.)
A customer purchased their tools and scrubs before WIOA eligibility. Under the clarified policy, what portion of those costs can WIOA cover?
Answer: What are none of the pre-enrollment purchases—only future required items?
True or False: A manager may approve exceeding WIOA limits to pay off a past-due training balance the customer accrued before enrollment.
Answer: What is False?
(Clarification prohibits funding pre-enrollment balances regardless of circumstances.)
A customer received external scholarships, employer funding, or grants. WIOA cannot duplicate these resources because WIOA funds must do this, not replace what the customer already has.
Answer: What is supplement (not supplant)?