Vocabulary A
The goods that are sent urgently.
priority shipping
When will you be able to _______ the order? I don't need this item anymore.
cancel
You can phone this _______ number to talk to a sales representative.
secure
Of course.
Ask a question that makes sense with the response... i.e. Can you wrap this?
What's the shipping address?
Name an address.
The address of the person paying for the order.
billing address
Use our ________ site confidently for all your shopping needs.
helpline
Add the _____________ for your special discount.
privacy policy
About 4-5 working days.
How long does the item take to ship? or etc.
Does that include tax?
Yes, it does or no, it does not.
A list where the customer can save items they might like to buy.
wish list
Our ________ system is safe and protected.
promo code
I want to know how to ________ my order, so I can follow its progress.
deliver
43 Elm Street, Kent.
What is the shipping address?
How do you want to pay for that?
with credit card or with cash
The page where the customer lists the items he/she is going to buy.
shopping cart
Please _______ my item. I don't want to lose it.
track
We have a new ________ for ordering online.
process
Yes, it does.
Does that include tax? or etc.
Do you know the item number?
The goods are sent by regular service.
standard shipping
Because this is an online shopping company, we use __________ for customers to pay for their goods.
electronic billing
The shipping _______ says your package has delivered.
status
With my visa card.
How would you like to pay?
Can you take my order over the phone?
yes, I can or no, I cannot