File Note
Generated by the Bot that is reviewing and to update manually
What is File Note > Police Report
Task sort is super high.
What is CR?
Review and label photos
What is New Mail > Vehicle Photos
(IAA or Copart) generated a vehicle release issue
What is Claim Activity > Vehicle Release Issue
File ready to be closed or reassigned to SUB
What is SDMU Task?
Call the vendor and obtain Federal Tax ID number (TIN) or Social Security Number (SSN)
What is File Note from CSA
If claim was sent to subrogation but CO has not been reassigned.
What is Default Calendar > NCR
Letter of Representation
What is New Mail Attorney Package / LOR
Contains matching claim information for claims submitted by other member companies
What is Claim Activity > ISO
Bill received from replacement vehicle vendor
What is Rental Bill Research?
Generated by Estimatics review team on Estimate Assist Claims that need additional claim handling.
What is File Note > Estimate Assist
Task Description should not be adjusted.
What is CR?
Supplement received by New Mail
What is New Mail > Vehicle Estimate
Excess rental request received by ERAC or Hertz
What is Claim Activity > Rental Reservation
Diminished value
What is Bill Research > Financials
Returned police report request indicates a release is needed
What is File Note from CSA – Returned Police Report
Low 56 days
What is Default Calendar > NCR
Unpaid medical bills
What is New Mail > PIP/MPC
Provides matching information on State Farm open claims and claims closed within the last 5 years
What is Claim Activity > AMR
If a medical bill research task is received on a claim where there is no MPC coverage
What is Medical Bill Research?
When claim was sent to Sub and 180 days have passed from initial 400 payment, refunding the insured deductible may be required.
What is File Note from Subrogation Services -Expired NY Reg 64
File note - Phone message
What is Default Calendar > CR
CA Adjustment Addendum
What is New Mail > Vehicle Estimate > call customer send FC0016792.
This may require the shop to physically inspect the vehicle to determine the VIN.
What is Claim Activity > Correct Invalid VIN
Voided EFT payment
What is Bill Research > Financials