1
2
3
100

What should you do if you are running late to work?

Call or text your supervisor before your shift starts

100

 What should you do if you make a mistake at work?

Tell your supervisor and fix it

100

What does reliability mean?

Being someone others can count on

200

What is the best way to dress for a job interview?

Clean, neat, job-appropriate clothing

200

What does punctual mean?

Being on time

200

How should you greet a customer?

Smile and say hello

300

If you finish your work early, what should you do?

Ask for another task

300

What should your phone be used for at work?

 Emergencies or work tasks only

300

What is appropriate workplace behavior?

Following rules and being respectful

400

What is considered professional language at work?

Polite, respectful words

400

What is teamwork?

Working together to reach a goal

400

What should you do if you are sick?

Call out and follow company policy

500

If a customer is upset, what is the best response?

Stay calm and listen

500

What should you do if you don’t understand a task?

Ask for clarification

500

What does a supervisor do?

 Oversees and gives instructions