Workplace Communication

Email Etiquette

100

How do you start an email?

Dear,

Good Morning,

Hello,

200

How do you end an email?

Kind Regards, YOUR NAME

Sincerely, YOUR NAME

Best wishes, YOUR NAME

300

Should you email a supervisor/boss twice in one day about the same issue?

No, it is polite to wait at least 1-2 days for a response before reaching out again.

400

Who do you email if you're going to be absent from work?

Your manager, boss, or supervisor

500

What goes in the subject line of the email?

A brief word or phrase summarizing the content of the mail.  

For example, you may put the subject as "out sick," if you're telling your boss you are staying home sick today.

Define that word

100

agenda

a list of things to be discussed at a meeting

200

deadline

the date or time when something is due to be finished

300

procedure

a way of doing things

400

Memo

a written message in a business or office

500

Initiative

taking action and doing work on your own, without being asked

Interview

100

What is your greatest strength?

Any appropriate strength

200

What is something you need to work on? (a weakness)

Any appropriate weakness

300

Do you work well with others?

Any appropriate response to teamwork

400

What supports do you need from a supervisor?

Any appropriate supports

500

What motivates you?

Any appropriate response

Problem-Solving

100

What should you do if you make a mistake at work?

Tell you supervisor immediately and ask for support to fix it.

200

What should you do if you have a disagreement with a coworker?

Remain calm, take space, think about the issue, talk to them about ways to solve the problem.  If you can't solve it together, reach out to a supervisor for support.

300

What should you do if you lose your workplace ID or uniform?

Contact your supervisor.

400

What should you do if you're going to be late or absent?

Contact your supervisor/HR and let them know about your absence so they can plan to cover your position.

500

What should you do if you break something at work?

Let your supervisor know and offer to pay for the damages.

Miscellaneous

100

What's another word for collaboration?

Teamwork

200

What does it mean to be adaptable?

To be willing/able to change and be flexible.  

300

What is time management?

The ability to organize and prioritize (order) work tasks to meet deadlines and achieve goals.

400

What does it mean to multitask?

To do more than one task at the the same time.

500

What is a budget?

An estimate (guess) of the money you will need to have and spend for a period of time