GROUP CONFLICT IN THE WORKPLACE
CONFLICT MANAGEMENT
General
TYPES OF CONFLICT
METHODS OF RESOLUTION
100
JUST AS IN ANY RELATIONSHIP, THIS WILL OCCUR
What is CONFLICT
100
FACE TO FACE DISCUSSING AN ISSUE
What is MEDIATION
100

Lacks clarity

What is misunderstanding

100
Change, Different communications styles, Prejudices and mismatched expectations.
What is reasons for workplace conflict
100
The needs of the individuals to build commitment and reach concensus.
What is Collaborate?
200
It is a fact that a group can spend too much time dealing with conflict here
What is the workplace
200
TO HAVE A BOSS STANDING OVER YOUR SHOULDER
What is MICROMANAGEMENT
200

We often class because we are too alike

What is clash of personalities

200
This conflict occurs when a person's job depends on someone else's cooperations, output and input.
What is Interdependence Conflict
200
Some giving and some taking.
What is Compromise?
300
Some group members will have different areas of this
What is priority
300
Not paying any attention to the conflict and not tying to solve it
What is Avoiding
300

Putting the class interest above mine own

What is smoothing  ?

300
Occurs when you have a problem with yourself
What is Internal Conflict
300
To put one's interests or the group's interests ahead of the other.
What is Competition?
400
They react to differences among the group, in ways that divide rather than unify.
What are group leaders/ group members
400

Management style that says my way or the highway

What is dominant

400

Both parties come to an agreement

What is collaborating?

400
Is when you and someone sles id having a problem with eachother.
What is External Conflict
400
One individual or group admitting they were wrong.
What is Accommodate?
500

a moderate level of disagreement that can improve a team's performace

What is functional conflict

500
Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution
What is Collaborating
500

confronting, smoothing, avoiding, collaborating and compromising are 

What are ways to deal with conflict?

500
These types of conflicts in the workplace are fueled by emotion and perceptions about somebody else's motives and character.
What is Personality Clashes
500
To collaborate, avoid, or accommodate.
What are Conflict Resolution Methods?