What was the main goal of the ESOL course?
To address the English language needs of Chinese health-care workers.
What was the purpose of the needs analysis?
To identify language and job-related needs.
What elements define a communication context?
Function, setting, interlocutors, register, and medium.
What did each unit focus on?
Job-related tasks.
What was one strength of the course?
It improved patient care competencies.
Where was the course implemented?
At a nursing home in Boston (South Cove Manor)
Name one method used to collect data.
Observation / Interviews / Document review.
What is the first step in designing the course?
Identifying competencies.
Name one skill included in the units.
Listening, speaking, reading, writing, or numeracy.
What was one major issue learners showed?
Resistance or inconsistent attendance.
Who collaborated in the development of the course?
The Chinese-American Civic Association (CACA).
What was analyzed step by step?
Daily job tasks.
How many units were developed for the course?
9 units.
What type of information about culture was included?
American culture and patient care practices.
What type of needs were NOT addressed?
Affective, social, cognitive, and metacognitive needs.
TRUE OR FALSE: The course lasted 10 weeks...
FALSE. It lasted 22 weeks.
TRUE OR FALSE: The needs analysis only included teachers’ opinions...
FALSE. It included workers, supervisors, residents, etc.
TRUE OR FALSE: Grammar and pronunciation were not included in the course design...
FALSE
TRUE OR FALSE: Units did not include assessment activities...
FALSE =(
Why was learning not fully effective?
Because it was not internalized or sustained.
What type of program funded the course?
The U.S. Department of Education’s National Workplace Literacy Program.
Why was analyzing tasks important?
To identify where English was needed in communication and documentation.
How was content organized linguistically?
From less to more complex.
Name two sample units...
Training for the job, providing daily care, reporting, starting the day, transporting residents, serving and feeding, providing for safety, promoting comfort and well-being, attending and participating.
TRUE OR FALSE: The course fully matched learners’ preferred learning styles...
TRUE... (I lied, it's FALSE)