On the Job
What does "being on time" mean?
What is a polite way to greet your coworkers and boss in the morning?
"Good morning!"
True or false: you can use your phone for personal use during break time
True! Break time is your time
You spill something by mistake at work, what should you do?
Clean it up! Ask for supplies to use for cleaning if you are not sure where to find them
Your bus/train/Uber is late, which means you'll be late to work. What should you do?
Contact your supervisor (call or email) and be honest and let them know what is going on
You finish your task early, what should you do?
Ask your supervisor/job coach: "what do you need me to do next?"
"Is there anything else you would like me to work on?"
Check over work for any errors
Your coworker keeps talking during work and it is becoming distracting. How can you handle this situation?
"I would love to talk more about this during our break!"
"Sorry, but I really need to make sure I finish this task, can we talk about this later?"
A friend sent you a funny TikTok during your worktime. Should you look at it right away and show all your coworkers?
No! Wait until your break! Then you can show all your coworkers during that time. Who knows, maybe you'll need the laugh during break to decompress (:
What does a sign that says "Emergency Exit" mean?
That exit should only be used for emergencies
It is about to be your break time, but then your boss says "I'm sorry but I need you to take your break in 10 minutes instead." What is an appropriate response?
"No problem, I can do that."
"Although this is frustrating, I understand and will go to break in 10 minutes."
Why is it important to stay on task?
Supervisor and coworkers can count on you, shows work ethic, and so the task gets completed
When is it an appropriate time to ask your boss or a coworker about their weekends?
During break times
Should you go to the bathroom during your work time?
No! Try your best to wait until break to use the washroom. Also, do not wait until the final minute of break to use the washroom.
The fire alarm goes off, what should you do?
Stay calm, try to remember your safety protocol, exit the building safely
A customer asks you a question and you are not sure of the answer, what should you do?
"I'm sorry but I am not sure, but let me go ask my supervisor. Thank you for your patience!"
Why should you check your work when you are finished?
Make sure there are no mistakes. Mistakes may require you to redo that task, or make more work for coworkers
Your boss gives you feedback that you do not like, what is the best response?
"Thank you, I will work on that."
"Thank you, I will try it that way next time!"
"I appreciate you letting me know so I can improve."
Something occurs during your break that makes you late back to work, what should you do?
Be honest! Bosses understands accidents happen and things come up. Be honest, and make sure to be better prepared or on-time for the next break
What should you do if a coworker gets hurt?
Stay calm and get help as soon as you can
You are asked to work with or near someone that you do not like. What should you do?
Stay respectful, focus on your job, remember that you do not have to like everyone but getting the task done is the priority
If your boss gives you a task and you do not understand the directions, what should you do?
"Can you please explain or show me again?" (ask clarifying questions! Great way to advocate for yourself)
Your coworker is doing something wrong or dangerous, what should you do?
Let your supervisor know of any unsafe behaviors
True or false: when on break, you can talk about any and all conversation topics you want
False! Even though you are on break, conversations and language needs to remain appropriate and respectful. Other people are also on break with you
Is working with AirPods or other earbuds in a safe practice?
No! We need to be able to hear our supervisor, our coworkers and any alarms that could go off to alert us
You and your coworkers are suprised with donuts! You are really hungry and really want seconds. Should you grab a second donut as soon as you finish?
Everyone deserves a chance to have one, so wait until everyone has one and if there is one left, ask if you may have it