What is an information peer in the workplace?
A coworker with equal status with whom communication is mostly limited to work-related topics.
List one of the 3 factors that makes workplace relationships different from other relationships
Unequal relationships, Intimacy/Closeness, Choice
What is the opposite of downward communication?
What is upward communication?
This type of bullying happens when an employee is purposely left out of meetings or conversations.
What is isolation?
What are the three main types of peer relationships, and how do they differ?
Information peers (work-related communication), Collegial peers, some personal communication, moderate intimacy. Special peers ( deep emotional support, best friend level deep intimacy)
What is the modality of an organizational group?
How information is communicated
What are mixed-status relationships?
What are relationships between coworkers at different levels of power and status in an organization?
This number connects you to the Suicide and Crisis Lifeline for immediate emotional and mental support.
What is 988?
What are some ways to maintain strong peer relationships in the workplace?
Energy, effort, positivity, trust, honesty, assurance, slight personal sharing, and openness.
Why is it important to treat all workplace interactions as if they were public?
Information spreads extremely easily
Are supervisory relationships supported or discouraged, and why?
Why are supervisory relationships discouraged when our perceptions are biased by whether we like someone?
The two main types of sexual harassment are quid pro quo and _______.
What is a hostile work environment?
Why are special peer relationships rare?
They’re rare because they require a high level of emotional support and trust.
What is workplace telepressure?
The pressure to use workplace systems even while they’re not at work
What are the two challenges of downward communication?
What are how to praise employees and how to offer constructive criticism?
Name 2 issues that relationships in the workplace can cause
Favoritism, reputation damage, conflicts of interest, power imbalance, emotional spillover
What are two benefits that make peer relationships valuable in the workplace?
They reduce workplace stress and improve mental health
How does a workplace clique harm members of the outgroup?
Inhibited communication, lack of support, toxic workplace conditions, and unethical workplace practices
What are 3 ways to manage up?
What are being proactive, communicating clearly, understanding their priorities, showing initiative, and being respectful and professional?
This U.S. government agency enforces laws against discrimination and harassment at work.
What is the EEOC?