Identify the Skill
Showing up on time, completing tasks, and being dependable.
Work Ethic
An employee helps a coworker finish a task before a deadline.
Teamwork
Dressing appropriately for work and following workplace rules
Professionalism
Analyzing a situation to solve a problem.
Critical Thinking and Problem Solving
Clearly sharing ideas with others.
Communication
Taking responsibility for your actions and decisions.
Responsibility
A worker stays calm and listens to an upset customer.
Customer Service
Treating others fairly and valuing differences.
Respect / Cultural Competence
Choosing the best solution after reviewing options.
Decision Making
Listening carefully and responding appropriately.
Active Listening
Doing the right thing even when no one is watching.
Integrity
An employee learns a new system after their company updates software.
Information Technology Skills
Self-Control
Organizing tasks and planning steps to complete a project.
Planning and Organizing
Guiding a group to complete a task successfully.
Leadership
Managing your time to complete tasks efficiently.
Time Management
You notice a mistake in your work and fix it before turning it in.
Attention to Detail
Completing tasks correctly without constant supervision.
Independence
Using digital tools to communicate and complete work tasks.
Technology Use / IT Skills
Resolving disagreements between coworkers.
Conflict Resolution
Being open to new ideas and willing to adjust to change.
Adaptability/Flexibility
Creativity & Innovation
Continuing to improve your skills and knowledge.
Willingness to Learn
Understanding and using numbers, data, and basic math in the workplace.
Reading and Interpreting Information / Math Skills
Taking initiative to improve a situation without being asked.
Initiative