COMMUNICATION
Getting Ready for the Job
One the Job
Application
100

What should you do if you don’t understand instructions?

Ask questions / ask for clarification

100

I need to fill this out to get a job

application

100

Word that means working well with other people at my job

Teamwork
100

What do you need at the end of the application

Signature

200

Is it okay to ignore emails or messages from your boss?

No

200

People who can talk about my work history/skills

reference

200

Term that means helping/being nice to customers or clients

Customer Service
200

What is overtime

Working more than your normal hours

300

Name one way to show good listening

Eye contact / nodding / not interrupting

300

Document that shows my work history

resume

300

What do I do when I first come in to the job and the last thing I do when I leave the job

Clock in/out

300

What are the 4 parts of an address

Street, city, state, zip

400

What should you say if you are late?

Apologize and explain briefly

400

A letter or email that introduces you to bosses

cover letter

400

What is it called when I work at 32-40 hours a week

Full time

400
Who do we call when you are sick or go to the hospital

Emergency contact