COMMUNICATION
PROBLEM SOLVING
TEAMWORK
PROFESSIONALISM
TECHNOLOGY
100

WHAT TYPE OF COMMUNICATION INVOLVES SPEAKING AND LISTENING?

WHAT IS VERBAL COMMUNICATION?

100

What is the first step in the problem-solving process?

What is identifying the problem?

100

What is one key characteristic of an effective team?

What is clear communication?

100

Define professionalism in the workplace.

What is exhibiting responsible behavior and a positive attitude?

100

What is one crucial technology skill for the modern workplace?

What is proficiency in Microsoft Office?

200
NAME ONE NON VERBAL COMMUNICATION 

WHAT IS BODY LANGUAGE?

200

Name a common tool used for analyzing a problem.

What is a flowchart?

200

How does trust impact team dynamics?

What is it fosters collaboration and openness?

200

 What is one way to demonstrate reliability at work?

What is by consistently meeting deadlines?

200

How can social media be used positively in a professional context?

What is for networking and sharing industry-related content?

300

WHY IS IT IMPORTANT TO TAILOR YOUR MESSAGE TO YOUR AUDIENCE?

WHAT IS TO ENSURE UNDERSTANDING AND ENGAGEMENT?

300

What is the benefit of brainstorming solutions?

What is it encourages creativity and diverse ideas?

300

What role does conflict resolution play in teamwork?

What is it helps maintain a positive working environment?

300

Why is appearance important in a professional setting?

What is it reflects respect for the workplace and colleagues?

300

Describe the importance of cybersecurity awareness.

What is it protects sensitive information from breaches?

400

DESCRIBE THE ROLE OF ACTIVE LISTENING IN EFFECTIVE COMMUNICATION 

WHAT IS TO FULLY UNDERSTAND THE SPEAKERS MESSAGE AND RESPOND APPROPRIATELY?

400

How can you evaluate the effectiveness of a solution?

What is by measuring the outcomes against the expected results?

400

 Describe the importance of diversity in a team.

What is it brings different perspectives and ideas?

400

 How can punctuality affect workplace reputation?

What is it shows commitment and respect for others' time?

400

How can technology improve collaboration in teams?

What is by providing tools for communication and project management?

500

HOW CAN WRITTEN COMMUNICATION AFFECT WORKPLACE RELATIONSHIPS?

WHAT IS IT CAN LEAD TO MISUNDERSTANDINGS OR CLARITY DEPENDING ON HOW IT IS CRAFTED?

500

Explain the importance of flexibility in problem-solving.

What is it allows for adjustments when plans do not work as intended?

500

 How can team roles enhance productivity?

 What is they ensure that tasks are allocated based on individual strengths?

500

 Explain how ethical behavior is linked to professionalism.

What is it builds trust and credibility in the workplace?

500

Explain the impact of emerging technologies on job roles.

What is they can change job requirements and create new opportunities?