be mine
what is my way
In front of patient,verbally inform her that your Washing/Sanitizing your hands
What is Attentive Escort
aknowl
what is acknowledge feelings
You walk in to the kitchen and see flames, what do you yell.
What is Code Red in kitchen, Code Red, Code Red
Monitor Lobby & Patient wait times
What is gracious receptionist
Ensure that all patient concerns are addressed
What is thoughtful transition
CONFIDENTIAL
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Prepared in Anticipation of Litigation or for Quality Improvement / Peer Review
(Protected by Evidence Code 1157). Do not file in patient medical record. Do not copy.
What is Occurrence Report
When lifting a heavy object, the back should be kept _____________________ and the knees should be _________________________.
What is STRAIGHT AND BENT
Apologize when heritage has made an error and not provide superior service. Use "I apologize"
What is One call resolves it all
The alarm in the building goes on, what code do I yell
Code Green
Whats nailed to the wall in the nurses station
AED
Personalize your goodbye (send the patient off with a positive feeling)
what is one call resolves it all
Active Shooter
What is code silver