Communication
What makes the way you speak to someone professional?
Clear and direct, polite, not emotional, no personal information, etc.
What is a boundary?
A limit that you or someone else sets
Name a physical reaction that happens when you are stressed
Something like:
Sweating, shaking, turning red, feeling sick, fast heart rate
What is active listening?
Really trying to understand what someone is saying. The intention to comprehend. Nodding, asking questions, looking interested.
What's an example of a time boundary at work?
An example like not working when you are not on the clock or not answering calls from your boss at 3am.
Is feeling irritable a physical or emotional reaction to stress?
Emotional
What is the difference between "reply" and "reply all" on an email?
Replying to all replies to everyone listed in the email, and replying just sends an email to one person
What's an example of an intrusive question?
Are you married?
Are you dating anyone?
What did you do in the bathroom?
Other examples
What is another name for long-term stress?
Chronic stress
Give one example of what your body language looks like when you are too tired at work.
Slouchy posture, nodding off, holding your head in your hands, etc.
If a coworker asks you a personal question that you don't want to answer, how can you set that boundary professionally?
Politely decline giving the information while shifting the attention back to work.
What part of your body tenses up when you are stressed?
Muscles
Pretend to call in to work sick in a professional way.
Say who you are and why you're calling without giving too many personal details.
When is it okay to hug a coworker?
If you have asked if it's okay and it's for a serious purpose such as the coworker is crying.
What is the name of the hormone that is released when you are stressed?
Cortisol