Definitions & Types of Violence
This term describes physical or verbal attacks against healthcare workers on the job
What is workplace violence?
Working with this population increases the risk of workplace violence in healthcare
What are psychiatric or substance-abusing patients?
This physical measure can control entry and reduce violent incidents
What is controlled access or security checkpoints?
This type of workplace violence involves a patient or visitor attacking a healthcare worker
What is type II violence?
This environmental factor that contributes to workplace violence in healthcare provides for visibility
What is adequate lighting?
This kind of training helps healthcare workers defuse potentially violent situations
What is de-escalation training?
Type I workplace violence usually involves this kind of perpetrator
What is an offender with no connection to the workplace?
Staff working during this time are at higher risk of violence
What are night shifts or late hours?
An effective prevention strategy involves reporting and analyzing these
What are incidents or near misses?
Type III violence refers to this situation within the healthcare workplace
What is worker-on-worker violence?
Lack of this type of training increases the risk of workplace violence
What is de-escalation or crisis intervention training?
Healthcare employers are required to provide this under OSHA's general duty clause
What is a safe working environment?
This type of of violence is associated with a personal relationship, such as domestic violence, entering the workplace
What is type IV violence?
Name two personal risk factors that might make a healthcare worker more vulnerable to violence
What are inexperience and poor communication skills?
This plan includes procedures for responding to workplace violence and is often part of emergency preparedness
What is a workplace violence prevention program?