The threatening situation
We should assess the threat to us and who in the office?
People served
seriously
When there is active violence you can do one of 3 things. They start with R, H, F.
Run, Hide, Fight
Who should you contact when there is a threat?
A supervisor
If a mugging or a robbery what should you do?
give them whatever they ask for.
Immediately call?
Help others what?
911
Escape
Assess if the situation can be blank
diffused, deescalate
When trying to pay attention to your attacker what can you try to remember? Give me 2.
height, distinguishing features, clothing, direction of flight.
What should you silence if someone is breaking in and you're hiding?
Name a few ways to hide
Phone
behind furniture, away from doors and windows, out of view
Once we have evacuated what should we do?
Meet in a designated area outside
As a last resort you should?
Fight
Who should we call in this situation if it escalates?
Police, 911