Describe warmth.
What is non-verbal, shows calmness, attentiveness, and allows the patient to feel welcomed?
Describe respect.
What is the recognition of worth, rights, feelings, and traditions of others shown through positive actions, words and attitudes?
Describe genuineness.
Describe empathy.
What is when you put yourself in someone else’s shoes?
What is the tibia?
True OR False:
The majority of warmth is conveyed through voice, facial expression, and body language.
What is true?
A person is body, _____ and _____.
What is mind and spirit?
This facial feature communicates true genuineness.
What is a smile?
True OR False:
Empathy in healthcare only benefits the patient, not the healthcare provider.
What is false?
The deepest bone in the skull.
What is the ethmoid?
This type of tone in a nurse's voice can convey emotional warmth, even in brief or clinical conversations.
What is a calm and gentle tone?
Respecting someone else's privacy means honouring these personal limits.
What are boundaries?
True OR False:
Genuineness is always positive.
Two nonverbal ways a healthcare worker can show empathy to a patient.
What is eye contact, nodding, leaning forward, attentive body language?
The name of Meredith's anatomy doll.
Who is Anatomy Jane?
A nurse demonstrating warmth often makes time for this, even during a busy shift — allowing patients to express fears, emotions, or ask questions.
What is active listening?
When we show respect to someone we are telling them...?
What is we value and care for them?
Shows a mismatch between verbal and non-verbal messages.
What is incongruence?
This aspect of empathy shows what happens before or without words. It’s the way we show empathy through our presence, our body language, and even our silence.
What is pre-verbal empathy?
What is simple cuboidal epithelium?
Showing warmth leads to open communication, which helps the nurse with...?
What is determine expected outcomes and work out a nursing care plan?
This shows respect to colleagues.
Genuineness springs from these three main sources.
What is self-confidence, perception of others, and environmental influences?
This stage of empathy involves shifting from thinking about the patient’s feelings to actually feeling what they feel and then using that understanding to guide your future actions.
What is crossing over?
The original title of Grey's Anatomy.
What is Complications?