Quality Basics
Also known as MQP, this program helps ensure Thermo employees are all responsible for Quality.
What is Making Quality Personal?
This action allows for process improvements on-the-spot.
What is a JDI?
The meaning of NPI.
What is New Product Introduction?
We were originally founded as this company.
What is Ambion?
Rhymes with Blaney.
Who is John Haney?
This pescatarian diagram uses branches to show possible causes of a problem.
What is a Fishbone (Ishikawa) Diagram?
This color tape denotes electrical spaces.
What is yellow and black?
The process that ensures the device meets user needs and intended use.
What is validation?
Used during filling, this instrument delivers multiple doses within a syringe.
What is an Auto-Rep?
When something is broken in the building, we call this guy.
Who is Segdrick Jones?
The ISO standard most commonly associated with quality management systems.
What is ISO 9001?
This belt color represents an expert in Six Sigma methodology.
What is a Black Belt?
These are checkpoints in an NPI.
What are gates?
Austin's top selling SKU by Units.
What is AM9932 or 37 (Nuclease Free Water)
Intensity, Integrity, Innovation and Involvement represent these Thermo values.
What are the 4i values?
Austin's ISO Notified Body.
Who is BSI?
This Japanese term means "continuous improvement."
What is Kaizen?
This NPI focuses on the revamping of cfDNA product.
What is M&Ms?
This is the survey utilized by Thermo that measures customer satisfaction.
What is CAS (Customer Allegiance Score)?
This ALC member chairs the PossAbilities BRG.
Who is Kathy Latham?
This marking is required for medical devices sold in the European Union to indicate compliance with regulations.
Sort, Set in order, Shine, Standardize, and Sustain is this type of program.
What is 5S?
This checkpoint is the formal exit from PCP.
What is product closure checkpoint (PCC)?
What is non-conforming material?
This Quality Director loves fried chicken and used to surf.
Who is Yoon Kim?