History
What is the newest brand we carry
Ressence 2010
What brands have Olympic history
Longines/Omega
"the Art of Fusion" is what brands tag line
Hublot
Explain the repair process and what form I need when taking in a repair?
CTSR
send out: shipping options/ prices
Pictures, raise repair.
package- dispatch wait on estimate.
timeframe
proceed w work:
contact to collect
What information do I need to complete a PBL
Full name, billing/shipping, email, phone number
What brand sold to a private sector prior to selling to the public
Panerai: Italian Navy
Why is James Bond so significant to the Omega brand
Every movie he wears, special edition
What is the point of a hesalite speedmaster?
Space connection, flexible material
how long is the warranty on a parts or accessory order such as a strap
0 years
When completing a WF application what do I need the client to physically give me?
two forms of ID
Name all "parent companies" and each brand in our store
Richemont: Panerai/IWC
Swatch: Longines/Omega
LVMH: Hublot
Independent: Breitling, Ressence
Brad Pit is an ambassador of what brand?
Breitling
How has a brand changed the materials it uses in packaging to be more eco friendly.
Specific
IWC-30% less material 90% less plastic (reusable pouch)
Breitling- 10% upcycled plastic bottles eco friendly foldable and reusable watch box
What brands get a 3 year extended warranty from WoS
GS Longines Hublot Breitling OH mvmt
What is our Red Card policy:
client must be present, only two card max, no discounts, day of purchase
What year were two of our brands founded in? ( one brand on each side)
Longines: 1832
Omega: 1848
Panerai:1860
IWC: 1868
Breitling: 1884
Hublot: 1980
Ressence: 2010
Name two IWC ambassadors
TB12
Bradley cooper
Adriana Lima
BMG Tech and the process in which it is created. Why is is beneficial?
Bulk Metallic glass with disordered atomic structure obtained through high-pressure injection process at high temp.
Harder and lighter than steel.
Extreme corrosion resistance, magnetic fields and external shocks. preserves appearance over time.
What brands allow international warranty extensions. Please state cost and process.
Richemont: free 6 years
Breitling: +2 breitling movements($375) +3 manufactured breitling movement($375)
What are three characteristics of a divers watch. Must apply to all divers watches in store.
rotating bezel, helium escape valve, screw down crown, 100+ meters
What is the significance/purpose behind the "Portofino" "moonwatch" "luminor" "navitimer" and "Type 5" watch
Italy "rich and famous"
Moonwatch- Nasa
Luminor: new material not radioactive
Navitimer: flight watch/slide rule
Type 5: legible submerged under water
Name two Hublot special edition watches we have- and the partnerships/Industrys they belong to
Orlinski: Richard orlinski 3D sculptures
Seng Bleu: Tattoo artist
Name three trademarked or unique materials we have in store- the brands they are connected to and the significance of the material. What watches have these?
(Material can not previously be mentioned)
Panerai: BMG, gold tech, Carbo tech
Omega: Bronze gold
Name every brand- and their international warranty DO NOT MENTION WoS warranty extension
IWC/Panerai:2 +6
Omega:5
Longines: 2
Hublot:2
GS:3
Breitling: 5 or 2
What are the tiers and pricing for shipping/insurance
up to 10k $100
up to 20K $175
up tp 30K $250
up to 40k $325
up tp 50K $400
over $50k white glove service (500/1500) state based