Clinical
What teeth #'s are premolars?
#4, 5, 12, 13, 20, 21, 28, and 29
Up to what age does Medicaid cover fluoride?
20 years old
How many hours of notice do patient's need to give to cancel an appointment before it becomes a fail?
48 hours
"If the doctor chooses to see you as a patient, we would love to see your friends and family as well"
What year did WRD open?
2009
What 2 procedures do we always need a CBCT for?
RCTs and 3rds
What is the updated fee for D9944 (occlusal guard)?
$450
How long do you have to work at WRD to start getting benefits?
90 days
What is the quote from Dr. Strickland that is on all of the walls in the ops?
"The greatest compliment our patients can give us is a recommendation to their friends and loved ones"
What frequency/channel are our radios set to?
1
Why should alcohol and other sedating medications be disclosed before sedation?
They may interact with sedatives and increase adverse effects
What fee schedule does CareFirst insurance use?
Anthem 300
What do you do if a patient requests copies of their records?
Verify the patient's identity and have them complete and sign the Patient Records Request Form before releasing records.
What were the main themes discussed at the very first leadership day?
teamwork, patient first mindset, exceptional patient care
What did Dr. Patel do for work before dental?
He worked in pharmaceuticals
How often do we spore test?
1/week
What coverage is listed at the bottom of a Delta Dental breakdown?
Ortho
Where can you go if there is a tornado?
Breakroom, small bathrooms
What is the purpose of the new patient tour?
To invite the patients into our office, make them feel comfortable in their surroundings, and build credibility
How many years did Dr. K go to school for dental (total)?
7 years
What is the cavity causing bacteria?
Streptococcus mutans (S. mutans)
What is the current price for a family (of 4) Dental Savings Plan?
$1,100
What do you do if there is a HIPAA breach?
Notify leadership, stop any unauthorized access, contact Ovation, document facts, notify affected patients (Emma/Janet will contact cyber liability insurance, conduct HIPAA breech assessment with insurance)
What are the core values of White River Dental? (There's 5)
Generous, Team Player, Stewardship, Integrity, Willing to Learn
How many solar panels do we have?
114