speak at a steady_______
pace
if you are uncertain about something, don't be afraid to ask for _______
clarification
facial expressions tell forms of _______ communication
Nonverbal
if you are unsure what someone is saying restate the message in your own _____ "so what you are saying is" this is called paraphrasing
words
When listening, imagine how the other person might______.
feel
_________ first.
Think
______ your tone for different parts of your message
change
ask _______-up questions
follow
does slouching mean the person is in a positive or negative mood?
negative
maintaining _________ shows the speaker that you are interested in what they are saying
eye contact
Show ______ and compassion by showing concern to the other person.
kindness
Add supporting information to ______ your ideas.
strengthen
record videos of _________ talking
yourself
be _____ in your language and tone
respectful
What is the difference between someone with crossed arms or open arms?
When arms are open the person feels relaxed and comfy but when arms are closed the person feels discomfort and hostility.
wait until the person has finished speaking before asking ______ or responding
questions
If someone shares a problem offer to _______.
help
Create mind____ and flow_________
create mind maps and flow charts
use the right______
tone
in class take _____ of key points
notes
gestures provide important clues into how a person feels or _______
thinks
concentrate fully on the ________ speaking
person
When someone is talking make ____ contact
eye
_____ your work.
Check
make eye ________
contact
ask open-ended________
questions
while listening reflect on their emotions pay attention to their tone, are they______ sad, worried, or angry ?
Happy
Show kindness and compassion by showing concern for the other persons _____.
feelings
Use ______ words.
transitional
stand ___ when you are speaking
tall
Put your ______ away and keep it on silent.
phone
Always treat the other person with________.
respect
Ask a friend for ___________.
feedback
Check for _______ mistakes.
spelling
Be patient with_______.
yourself