Personal Qualities
Clue: Being honest, reliable, and adhering to company policies
What is Integrity?
Clue: Contributing to team success, assisting others, and asking for help.
What is Teamwork?
Clue: Wearing clothes that are clean, neat, and appropriate for the industry.
What is Proper Self-Representation?
Clue: Adhering to OSHA guidelines and maintaining a clean workspace.
What is Workplace Safety?
Clue: You are running 10 minutes late due to traffic. What should you do?
What is Call your supervisor immediately?
Clue: Taking action to complete tasks without being asked.
What is Initiative?
Clue: Respecting and working well with all coworkers and customers.
What is Diversity Awareness?
Clue: Using clear subject lines, professional greetings, and appropriate tone.
What is Email Etiquette?
Clue: Protecting company passwords, data, and client information.
What is Information Security?
Clue: A coworker is consistently taking credit for your work. How do you handle it?
What is Speak to the coworker privately or use conflict resolution?
Clue: The ability to change and adjust to new conditions.
What is Adaptability?
Clue: Prioritizing the needs of clients and providing polite service.
What is Customer Service Orientation?
Clue: Creating a to-do list, setting priorities, and meeting deadlines.
What is Time Management?
Clue: Using software properly and backing up files regularly.
What is Information Technology?
Clue: You notice a coworker violating a company safety policy.
What is Report it to a supervisor?
Clue: Motivation, punctuality, and a willingness to learn.
What is a Positive Work Ethic?
Clue: Taking responsibility, being trustworthy, and guiding peers.
What is Leadership?
Clue: Seeking training and new skills to stay relevant.
What is Continuous Learning?
Clue: Knowing how to operate machinery or software specific to the job.
What is Job-Specific Tools?
Clue: You accidentally email sensitive client data to the wrong person.
What is Report the breach immediately?
Clue: Developing new, original ideas or better ways to do things.
What is Creativity and Innovation?
Clue: Using “I” statements and active listening to resolve disputes.
What is Conflict Resolution?
Clue: Understanding how your role affects the entire organization.
What is Big-Picture Thinking?
Clue: The responsible use of internet and telecommunication devices.
What is Digital Citizenship?
Clue: Your manager gives you constructive criticism on a project.
What is Accept the feedback and create an action plan to improve?