Show:
Personal Accounts
Business Accounts
CheckCards
Policies and Disclosures
Misc.
100
What is the minimum balance in our Relationship Checking account?
$1,000
100
What is the two differences between our Business Checking and our Business Interest Checking account?
$500 minimum balance and one earns interest
100
What are the daily personal POS/Credit limits for our checkcards?
$5,000
100
What is our general funds availability policy?
Generally, we like to make all cash and check deposits available immediately to our established customers.
100
Where would you find the procedures for refunding a service fee?
Resources - Teller Resources
200
Which checking accounts get free money orders and official checks?
Relationship, Loyalty, and Smart Checking accounts
200
Does our Business iMoney Market account require a companion checking account?
no
200
What are the daily business POS/Credit limits for our checkcards?
$7,500
200
What is reg D?
It limits how many preauthorized or electronic withdrawals can come out of savings and money market accounts to 6.
200
After how long do our checking accounts become dormant?
2 years
300
In order to avoid a monthly fee in our Smart Checking account, what needs to be done? What is the monthly fee?
Transact 6 times or more on the account to avoid the $15 monthly fee
300
Which business checking accounts use an "earnings credit" analysis process?
Premium and Corporate Business checking
300
Who on a trust account can order a checkcard?
NO ONE :)
300
Truth in Savings disclosures are printed for which types of accounts?
Personal accounts ONLY :)
300
Where would you find "change account-to-customer"?
Deposit Account - Relationships - change account-to-customer
400
Do any of our checking accounts have transaction limitations?
no
400
What are the transaction limitations in our Business Checking account?
75 credit items and also 75 debit items
400
For this account: Kelsey Smith DBA Flowerama Mania....how would the checkcard read?
Flowerama Mania Kelsey Smith
400
What kind of a hold would we place on a money order being deposited into a brand new checking account for a new customer?
no hold. its a money order
400
What CIP document does an LLC need?
Articles of Organization :)
500
Which checking accounts can use consolidated balances in order to avoid minimum balances and/or monthly fees? What are those dollar amounts?
Relationship=$5,000 and Loyalty=$50,000
500
Please describe the main features of our Non-Profit Community Checking account. (min balances? fees? extras?)
There is no min balance, $5 monthly fee, free basic internet banking. (They also get 50 Debits/250 Deposit items)
500
In what situations do you use a DO workflow vs CMSE to order new checkcards?
CMSE is for design only cards. Use the DO workflow when they want a standard card (stone)
500
List every disclosure that would print for a new Free Checking account.
Deposit account agreement, TISA for Free Checking, Electronic Funds Transfer disclosure, retail banking services fee schedule, substitute check policy and privacy disclosure
500
Can we open an account for someone that lives (and only lives) in Colorado?
no.