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Start - Up
ILEC
WHSL
BAN
Maintenance
100
When a new customer is assigned to you, you can find his contact information in ...
Electronic distribution
100
What is the timeframe for design managers to complete the redesign request?
48 hours
100
What kind of requests can we receive? (Name at least 3)
PMAP, CSOTS, CAFÉ, CAFÉ/WOS, TAFI
100
What kind of BAN is called Master Accounts in SE region?
Q account
100
What are the three types of Access level in the CLEC Profile that internal staff can have?
User, Dept Admin, Super Admin
200
... form and ... form customer needs to fill out to get access to our electronic interfaces for ordering.
Block ID form and LSR XML Request form
200
What is the acronym of the website, where we can find the copy of orders?
ISOR (Interactive Service Order Retrieval) website
200
When an internal employee send us WHSL request we should refer him to ...
My logins
200
Please specify timeframe for establishment of LWC BAN in West region.
6-9 months
200
In database all the information about one subject is called: A - Data B - Information C - Record
C - Record
300
When you need to verify ... you ask customer to send you NANPA document.
CIC code
300
Which screen / command is used in TIRKS for sending the word doc thru system? (/for ...)
/for dist
300
... provider needs to provide us ZWC code.
Wireless
300
What does the CLLI abbreviation mean?
Common Language Location Identification
300
When a CLEC is implementing a new state what are the three main things you always need to check?
OCN, Valid Contract, Deposit
400
What ID request forms are we sending on customer's behalf?
I-ACNA/Tie code, Pseudo CIC, ICID
400
Name at least one design manager who handle DS3 circuits in Southwest region.
Lynn Talbert, Donald Fuller
400
Where we need to send all WHSL requests?
UACENTER@att.com
400
When customer is requesting UNE BANs in MW region he must be ... with us.
collocated
400
In order to close a CR what media or website you need to update?
Word document for that certain CR, CCP Listing webpage, SE CR website
500
Flat File is required for ... region.
all regions except Southeast
500
Who handle DS0 circuits in 22 states? Name at least one design manager.
Brenda Daz, Leland Wong
500
When customer is Wireless provider we need to compare all information that are provided on form with ...
OSS Prod share drive
500
Where can we check which kinds of BANs a customer has in the SE region and what types of provider they are established for?
LCSC Report that Stephanie Burnham sent us every week
500
What attributes a DR must have in order to create a Change request for it?
Must be CLEC impacting, Valid Defect, in SE