Let's Apply!
This is how test scores should be sent by a student.
What is through the CollegeBoard or ACT website?
This is the email students contact if they have specific questions about ALEKS
What is placement@math.wvu.edu
This is a good greeting when answering the phone.
What is "Thank you for calling the office of admissions, how can I help you?"
This expert assists with first time freshmen application issues.
Who is Tracy Murray?
This is where you check for a transcript a student said was sent over three days ago.
What is on LearnerOrg AND Banner, and if you can't find it check with Cora or Barb?
These are the ways a out-of-state student can get in-state tuition or metro rate tuition.
What is Ohio Reciprocity; Metro rate at Keyser; what is the military benefit; Garrett County, MD discount; residency reclassification
These are the prices of all the deposits a student living on-campus will pay
What is academic deposit (150-resident;250-non-resident) and housing (225)?
These clothing items should not be worn in the office.
What are, pants with rips, shorts, flip flops, cropped shirts, sweatpants, leggings, and shirts with profanity?
These experts will check if we received a transcript from National Clearing House, Parchment, or the scanning email.
Who is Barb Nuce and Cora Hutchins?
This is where you can go when you need to see if a student visited WVU.
What is BT Events/Attendees on LearnerOrg
These are the ways students can get fee waiver codes.
What is visit, employee, military, or contact admissions counselor?
This is the first thing students need to do when logging into their student portal account for the first time.
What is select their campus?
This is the tone and volume that should be used in the office.
What is respectful, clear, concise, and inside voice?
These experts assists with transfer and non-degree students, as well as transfer credits.
Who is Jamie Rush, Michael Keffer, and Taylor Arrell?
This is where you can view holds on a students account.
What is SOAHOLD?
This is the process for getting a students legal name or date of birth changed.
What is send a scanned copy of birth certificate to the vanity?
This is the website a student goes to submit their photo for their student ID.
What is idphoto.wvu.edu?
This is what we should not do when talking about fellow departments to families or other faculty are in the office.
What is say a certain department doesn't do their job properly?
If a student is having trouble logging into the application portal, this person is our go-to.
Who is Nicole Solomon?
This is where you check for test scores.
What is Learnerorg (Person Examinations) AND Banner (SOATEST)? (You need to check both and contact Kim Guynn if it is reflected on one system but not the other)
This is how an active WVU student applies for the Nursing program.
What is apply as an internal HSC transfer?
This is how we check if we have the final official high school/college transcripts.
What is graduation date and final cumulative GPA (for high school), and all final grades (college and high school)?
This is the response a professional gives to an angry, yelling student/family.
What is be kind and respectful, but if you feel threatened grab professional staff?
In the rare event a news reporter calls or an upset parent asking about an incident at WVU, this is how it should be handled.
What is kindly ask to place the person on hold and go tell professional staff?
This is where you can check the latest update to a student's application status.
What is individual application history?