iPadOS / macOS
Apple Intelligence is only compatible with these 'chips'.
What is A17 Pro and M1 or later.
Fill in the blank: Siri uses _______ for "all-new superpowers"
Apple Intelligence
What is Coming this Fall?
Ability to experience panoramic photos
What is Immersive View?
Customer comes in and they need iCloud support
What is an over the phone appointment
Accessing and controlling phone from Mac
What is iPhone Mirroring
Can be used with iPhone, iPad and Mac
What is Apple Intelligence
____ minimizes background activity to sustain consistently high frame rates for hours of continuous gameplay.
What is Game Mode
Vision Pro uses these two chips to deliver stunning graphics and a lag-free experience.
What is M2 and R1 Chips.
Customer has physical damage, FindMy is off, knows Apple ID password and has backup
What is Express Appointments
My iPad can calculate what I write
What is Math Notes
Ability to create images to express yourself using your imagination
Ability to send messages when in a dead zone
What is Messages via Satellite
This is where you can access Bora Bora.
What is New Environments?
Customer has AppleCare+, they are leaving the country and needs their phone fixed...
What is Express Replacement (if you have AC+ in America you can have it shipped anywhere in the world)
Cleans up your handwriting or mimics how you write
What is Smart Script
Fill in the blank: Siri can tap into _____ for certain requests, including questions about photos or documents.
ChatGPT
Can send messages with a 'tone' (use bold, italics, and strikethrough)
What is Message Effects
Ability to see a screen that is panoramic, expandable, and ultra-wide that wraps around you.
What is Mac Virtual Display
Customer needs to change password and has iOS 17 security delay, how can they change the password without waiting an hour?
What is known location/go home?
Your MacBook will reduce background usage when playing games
What is Game Boost?
Create images beyond imagination using styles such as Animation, Illustration and Sketch
What is Image Playground
You can now schedule a message to send at a specified time
What is "Send Later"
Vision Pro was available for purchase on what day?
What is February 2, 2024
Customer has physical damage and is experiencing issues with iPhone. iPhone is on beta
What is restore iPhone?