What is the insurance code used for Optum Kidney and Bone Marrow Transplants?
L20
What does JAPP stand for?
JOC -Appeal Issue
What is the plan code for Medicare Outpatient Accounts?
B14
"You're going to need a bigger boat."
Roy Scheider - Jaws
I have a head and a tail, but no body. What am I?
A coin
"L is for the way you look at me. O is for the only one I see. V is very, very extraordinary. E is even more than anyone that you adore can"
L-O-V-E by Nat King Cole
Which website can be used to gather information about a patient's transplant status?
What is the activity code used for adding a PST/PAT account to the JOC?
JPST
Which plan code is used for the split plan between UHC and Emblem?
P65
"Do you understand the words that are coming out of my mouth?"
Chris Tucker -Rush Hour
I am tall when I am young and short when I am old. What am I?
a candel
"Just a small-town girl, livin' in a lonely world. She took the midnight train going anywhere. Just a city boy. Born and raised in South Detroit. He took the midnight train going anywhere."
Don't Stop Believing - Journey
What is L50?
The plan code used for Kidney Donors on Inpatient Accounts
What is JEMR?
JOC -Emergency Room Issue
Which 2 plan codes are the most problematic with long hold times and unavailable reps?
P06 and C48
"I feel the need, the need for speed."
Tom Cruise -Top Gun
What word starts with an e and ends with an e, but only has 1 letter?
Envelope
"Oh, baby, baby. How was I supposed to know? That somethin' wasn't right here? Oh, baby, baby. I shouldn't have let you go. And now you're out of sight, yeah."
Hit Me Baby One More Time - Britney Spears
What is the allowance code used when a claim is denied as included in the Global Rate?
261024
What is the JOC activity code used for a Service Charge Issue?
JSCH
Which plan code is used when the patient does not have any active coverage and will be held responsible for total charges?
H08 - Self-Pay
"HELLLLLO! (with pie filling covering face)
or "Help is on the way, Dear!"
Robin Williams - Mrs. Doubtfire
It has keys but no locks. It has space, but no room. You can enter, but can't go inside. What is it?
A keyboard
"So baby, dry your eyes, save all the tears you've cried. Oh, that's what dreams are made of. Because we belong in world that must be strong. Oh, that's what dreams are made of."
Dreams - Van Halen
What is L59?
The insurance plan code used for a Bone Marrow Donor
When would you use JPAY?
Only use JPAY for payment variance issues where no other activity code applies. This code can be used when escalating IDSO accounts when there is a payment issue.
What is the plan code for FDNY WTC?
N61
"Anyway, like I was sayin', shrimp is the fruit of the sea. You can barbeque it, boil it, broil it, bake it, saute' it..."
Bubba Gump - Forrest Gump
What month of the year has 28 days?
All of them
"Tommy used to work on the docks, union's been on strike. He's down on his luck. It's tough. So Tough.
Gina works the diner all day, working for her man. She brings home her pay, for love. mmm, for love
Livin' on a Prayer - Bon jovi