Show:
Roles
Facts
Partners
FAQ
Promotions
100
Where would you look for a training update
What is the knowledgebase
100
What is our member number configuration
What is 9 numbers and one 1 letter (A - K)
100
How far in advance do I need to redeem for a car rental
What is 72 hours/5 days in advance
100
Can you provide a member with their username
What is no. It will be in the password reset email
100
Where can a member register for promotions
What is by calling member services or online at wyndhamrewards.com
200
If a member has duplicate account which both have points on them what would you do
What is fill out a duplicate account for on the knowledgebase
200
How can you tell how the member was enrolled in Wyndham Rewards
What is their enrollment source
200
Which states can I earn points for paying my energy bill
What is CT, MD, NY, NJ, PA and TX
200
What do I earn at Hawthorn Suites by Wyndham locations
What is 10 Wyndham Rewards points per USD or 500 airline miles
200
How long does it take for bonus points from a promotion to be added to a member's account
What is terms and conditions say 6 to 8 weeks but typically they are added quicker
300
Where is the program integrity group located
What is Saint John
300
Will a member automatically be sent a member card
What is depends on their country of residence and whether they have an email address on their account when enrolling
300
How can WVO members earn with Wyndham Rewards
What is by referrals, WR Visa Card and converting their WVO points to WR points
300
What happens to my points if I can my preference to earn for miles
What is points earned prior to the change will remain in the account
300
Where is the best place to see all the promotions
What is WyndhamRewards.com or Knowledgebase
400
Who is responsible for updating the member's phone number, address and email address
Who is the member
400
How long does a member have to notify us about a missing stay
What is 1 year
400
What countries don't participate in Wyndham Rewards
What is none, Wyndham Rewards is worldwide
400
Do I need to make my reservations with member services to earn points
What is no. present your Wyndham Rewards number at check in. It will post if qualifying
400
If the member doesn't have an email address but they want to register for a promotion what would you do
What is advise the member that to register for the promotion they would need to have an email address
500
Who would you contact if a member has questions about their gift card redemption
What is BI
500
How can members book international free night stays
What is by calling member services or online at wyndhamrewards.com
500
Name all 14 of our hotel brands
What is Wyndham Hotel and Resorts, Wingate by Wyndham, Ramada, Days Inn, Super 8, Baymont Inn and Suites, Microtel Inn and Suites by Wyndham, Howard Johnson, Travelodge, Knights Inn, Tryp, Hawthorn Suites by Wyndham, Dolce and Planet Hollywood
500
What are the benefits of Wyndham Rewards
What is members earn either points or miles at hotels as well as points with our earning partners and we have a large variety of redemption options
500
If I have a missing stay but the promotion is now over will I receive the bonus points?
What is yes, we would just need to send an email to our account supervisors to have those points added.