Food and Beverage
Rooms
MOD
Guest Service
Contracts
100

What time does Merk's open for breakfast on Saturdays?

What is 6am?

100

What is the published check in and check out time?

What is 4pm and 11am?

100

Responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel

Who is the Night Auditor?

100

Only with this, will a shuttle dispatch to the airport  

What is a reservation?

100

What 3 items must a file have to turn a contract?

What is signed contract, method of payment, and definite booking recap?

200

How much is the Merk's Harvest Breakfast buffet?

What is $18?

200

How many total rooms are in the hotel? (including suites)

What is 331?

200

What 2 items must the MOD have on them at all times?

What is the MOD Master Key and walkie? 

200

What is the charge to deliver luggage to and from your room?

What is $2.50?

200

This occurs when the group fails to meet the contracted room or food and beverage obligations  

What is attrition?

300

This document has to be signed following any event with charges

What is a Banquet Check?

300

How much is the early arrival rate fee and what time does it go into effect? 

What is $50 and 9am-1pm?

300

The MOD must notify this type of room in the event of an emergency 

What is ADA? 

300

What time does room service end? 

What is 11pm

300

How long does accounting need to received a direct bill application response back?

What is 30 days?

400

This person is responsible for getting the banquet check signed

Who is the Banquet Captain?

400

How many total Regency Club rooms are on property?

What is 39?

400

This alarm type is set off by a flow switch of the sprinkler system or issue with a device in public areas. The fire department is not dispatched

What is Supervisory Alarm?

400

These 4 exercise items are in the fitness center

What is the Life FitnessĀ® Treadmill, Life FitnessĀ® Cross Trainer, Bicycle & Elliptical Machine, and  Free Weights

400

During this process, pickup, food and beverage and payments are finalized after the event. 

What is the file close out?

500

What time frame is the bar scheduled to shut down before the end of the event? 

What is 30 minutes?

500

 These 3 perks come with Regency Club access?

What is continental breakfast, Regency Club lounge, and evening appetizers?  

500

These 3 people receive the incident report emailed?

Who is HR, General Manager, and Davidson Rep 

500

This app allows On Site contacts to ask for assistance during meetings. 

What is HotSos? 

500

In the absence of the DOS, DORM, and DOC this title is able to sign and turn a contract. 

Director of Event Planning