WYZE

1

100

Which states take longer to ship to?

Alaska & Hawaii

200

Which sheet has to be utilized for warranty replacements?

MAC Address for Replacements Sheet

300

Which product must be returned in every scenario due to high cases of fraud?

Wyze Robot Vacuum

400

True or False: We can give users information regarding their declined or cancelled order.

False

500

What is the suction strength and corresponding run time for the Wyze Handheld Vacuum?

9,000 PA, 30 Minutes 

16,800 PA, 10 Minutes

2

100

When is our holiday return window?

November 1–January 31

200

Which feature does the Wyze Battery Cam Pro NOT support?

Time Lapse

300

How many Wyze Cams Outdoor can be paired with a Wyze Base Station?

4

400

What is the field of view of the Wyze Video Doorbell?

90 x 120

500

How bright is the Wyze Cam v3 Spotlight?

70 Lumen 

3

100

How many zones can the Wyze Sprinkler Controller support?

8

200

Which tech specification is not different between the Wyze Floodlight and the Wyze Floodlight Pro?

Color Temperature

300

True or False: Vacation Mode is available for the Wyze Plug.

True

400

What is power-loss recovery?

Setting that allows the lights to remain off when power is restored if they were off when power was lost.

500

What is the Water Resistance of the Wyze Band?

5ATM

4

100

What is the weather rating of the Wyze Cam Pan v3?

IP65 Rated

200

How does the Wyze Cam Outdoor v2 connect to the Wyze app?

via the Wyze Base Station

300

True or False: You can control the Wyze Garage Door Controller remotely.

True

400

What fitness apps can you sync the Wyze Scale S with?

Apple Health, Google Fit, and FitBit

500

What are the features that separate the Wyze Cam v3 from the Wyze Cam v1/v2?

Starlite Sensor

IP65 Rating

Color Night Vision

5

100

which products are EOL?

Wyze Cam v1 Wyze Cam v2 Wyze Cam Pan v1 Wyze Cam Outdoor v1  Wyze Light Strip Wyze Light Strip Pro Wyze Bulb White v1 Wyze Band Wyze Sense v1 Wyze Cordless Vacuum 

200

Wyze Mesh Router Pro can get speeds up to:

2.5 Gbps

300

What does a solid white status light mean on the Wyze Switch?

Device is powered on.

400

How much playback do you get with a quick charge of the Wyze Noise-Canceling Headphones?

4 hours

500

List the following deadbolts that the Wyze Lock is not compatible with:

• Medeco

• Mortise

• Integrated Lock & Handles

• Rim Cylinder