Captain planet we need you!
What are the tile choices under Xchange Icon?
- Home
- Performance
- My Incentives
- thx, Communications
- My Rewards, Resources
- My badges, Missions
What are the four modules to keep you on track in Xchange?
- Recognitions
- Celebrations
- Missions and Action Items
What is a mission in Xchange?
A mission is a unique and easy learning experience designed to help Xfinity employees explore and expand.
How many missions are available per month?
5 missions, 1 featured and 4 standard
How may points is the featured mission worth/
10 points
How many points do you earn getting to the next level?
10 Points
After how many days will the points and level status of the monthly mission no longer be available?
30 Days
What are the two options under Redeem?
Merchandise and Experiences
What is the question asked that determines a promoter, passive or detractor?
How likely are you to recommend Xfinity from Comcast to friends or family?
pNPS
product NPS
3 key areas that NPS concentrates on
" 1 How we serve our customers
2 How we listen to employees
3 How we empower our employees to elevate and resolve issues"
Elevations involve these 5 steps
1 Submission
2 Review
3 Evaluation
4 Improvement
5 Implementation"
Entrepreneurial Spirit, We Do what's right, Respect for Each other, Giving back to community
4 Comcast Core Values
Customers who are loyal and enthusiastic supporters; will tell others to choose us.
Promoters definition
Gives talented entrepreneurs access to Comcast NBCUniversal's network of partners, brands, and mentors to foster rapid breakthroughs in media, entertainment, and connectivity.
Lift Labs
Our one-stop platform to find ways to serve, give, and grow all year long.
myImpact
Supporting the growth of all small businesses and entrepreneurs committed to uplifting their local communities. The program is built to help businesses and their communities thrive with a focus on economic growth.
Comcast RISE
Our comprehensive initiative to advance digital equity and help build a future of Unlimited Possibilities.
Project UP
Designed to educate, inspire dialogue and foster employee engagement, the Comcast__________ _______ __________ features scholars, thought leaders and expert speakers discussing a variety of diversity, equity and inclusion topics.
DE&I Speaker Series
By ______, we estimate will avoid the equivalent amount of electricity needed to power half a million homes for a year.
2030
Our reimagined volunteerism and employee engagement program. It is an always-on, 365-days a year initiative that brings our teams together and provides opportunities for everyone to get more involved with our communities.
Team UP
When is National Hiring a Veteran Day?
July 25
Our national employee volunteer program, offering Comcast teams across the country opportunities to give back to their local communities 365-days a year.
Team UP
What is part of Impact?
- Project UP
- Team UP
- DE&I
- ERGs
- Accessibility
- Military Engagement
- Environment
- DE&I Speaker Series
Are safe spaces established by Comcast to provide Internet access for communities in need. These allow students, families, and community members to connect to the Internet in secure environments, promoting equal participation in distance learning, job opportunities, and digital skills training.
Lift Zones