Show:
Gigabit Pro
Equipment
Internet Essentials
Speeds
xFi
100
These are the Download/Upload speeds for Gigabit Pro.
2/2 Gbps
100
This is the device used for customers who subscribe to either Extreme Pro or Gigabit internet speeds.
Arris TG3482G (XB6)
100
These are the Download/Upload speeds for Internet Essentials.
15/2 Mbps
100
Performance Internet
25/5 Mbps
100
These are the (3) supported gateways customers must have to utilize the xFi service.
Arris TG1682G; Arris TG3482G; DPC3941T
200
Gigabit Pro internet has a monthly charge of $____ for the service as well as $____ for the equipment.
$299.95; $19.95
200
These are the (4) gateway manufacturers used by Comcast.
Arris; Cisco; SMC; Technicolor
200
The monthly cost of service for Internet Essentials customers is $____ with an equipment charge of $____.
$9.95; $0.00 (No charge for equipment)
200
Performance Pro Internet
100/5 Mbps
200
Customer can access their xFi settings via these (3) methods.
xFi Mobile App; xFi App (on X1 Device); Online (xfinity.com/myxfi or internet.xfinity.com)
300
Customers signing up for Gigabit Pro will have a one-time activation fee of up to this much, which is also the same cost of the premium installation.
$500.00
300
This is the cost of the external back-up battery for the XB6.
$70.00 + Shipping
300
IE offers customers the option to purchase a computer at this discounted cost.
$149.99 + Tax
300
Blast Internet
200/10 Mbps
300
Enabling the parental controls enables these (3) sites safe search features.
Google SafeSearch-On; Bing SafeSearch-Strict; YouTube Restrict Mode-On
400
These are the models of the modem and router that customers will be installed with when signing up for Gigabit Pro internet.
Modem: Juniper ACX2100; Router: Netgear R8000
400
These are the lights on an XB3 from top to bottom.
Power; US/DS; Online; 2.4GHz; 5GHz; Tel1; Tel2; Battery
400
IE also gives customers access to these Xfinity WiFi passes/sessions every 30 days.
40 One-Hour Sessions
400
Extreme Pro Internet
400/10 Mbps
400
Users can pause WiFi access to a single device or group in these increments.
30 Minutes; 1 Hour; 2 Hours
500
After the 30-Day money back period, the early termination fee starts at $____ and decreases by $____ every month after.
$1150.00; $50.00
500
The XB6 only has one LED indicator light on it. The light uses a different color & sequence to represent various statues of the device. List (5) of them and what they represent.
No Light-Device Off; Yellow/1 Blink-DS Registration; Green/1 Blink-US Registration; Yellow/Green Alternating-Firmware Download; Solid White-Online; Solid Red-Block Sync; Blue/1 Blink-WPS Mode
500
These are the qualifications for a customer to be eligible to sign up for Internet Essentials.
At least one child on the National School Lunch Program; Resides within the Comcast Footprint; Not a current XI subscriber and hasn't had service within the last 90 days; Has no Comcast debt under 1 year old.
500
Gigabit Internet
1 Gbps/35 Mbps
500
Connected or not, devices can show in one of these (5) statuses/modes.
Active; Paused; Inactive; Not Connected; Bedtime