Xfinity Mobile
Xfinity Rewards: Which level does the customer have to be to get the 299.99 off Apple iWatch discount?
What is Diamond and Platinum
How much is GIG Extra with auto pay (banking) and paperless billing?
What is $85 a month
How much is NOW TV? and how much are the fees included with it?
What is $20 a month. there are no fees included with NOW TV
Describe how to greet a customer?
What is
Our phone "On us" is the Google Pixel 7, what is the price? and what is the storage?
What is 599.99 and 128gb
New Customer: How much is fast + now tv and BOB? (with autopay and paperless banking)
What is $30 a month.
How much is choice tv plus latino? Not including multi-product discount or fees
What is $40 choice is $30 and latino is $10
What is the repair/replacement cost for a customer who accidently damaged their phone but has XMPP?
What is $40-$99 deductible
How much is 2 xfi pods?
What is $199.99
What are the three tier prices for XMPP?
What is $7, $12, and $15
Retention Customer: How much is Fast with BOB? (includes auto pay and paperless banking discount)
What is $10 a month.(remember BOB is the same for retention and new customer for FAST)
What current package gets you a $450 visa gift card?
what is gig extra, popular and above, and xfinity mobile
How much is the complete package as a 1 time payment?
what is $480 1 time payment
Who is going to WIN employee of the month this month?
What is "yourself"
The new XM promo for employees can save you a lot of money each month, how much does each line cost if you have 5-10 lines?
What is $16 a month per line
What is the price for a new customer getting SFAST without auto pay, adding Xfi, and 1 line unlimited?
What is $90 a month. SFAST is $80 Xfi is $10 BOB is -$45 and 1 line unlimited is +$45
If the customer wants local news and sports than NOW tv is a great option for them?
What is No
What are the two things you dont get with Self-Protection, that you get with XH protection?
What is use of the Xfinity Home app, and Installation and monitor by professional security experts
Name the 6 key behaviors?
What is Be warm and Friendly, Own it, Show appreciation, Listen actively respond appropriately, discover needs, and be an xfinity ambassador
What are the 3 tier levels of trade in discounts when you do the up to $1000 TIPS Samsung promotion?
What is $500, $800, and $1000
True or False: Retention Offer Connect More gets a bottom of the bill of $20
What is "No" There is no BOB discount on retention connect more, upsell them on FAST and above.
Premium DVR service costs how much and how many hours of recording does it come with?
what is $20 a month, 300 hours of recording
Name the 3 XH package types and how much they cost each month?
What is Base $15, Complete $20, Ultimate $25
Who is your favorite Manager?
What is William!