TV
How much is NOW streamsaver?
$30
What’s the first thing you should do when a customer opens the door?
Smile, introduce yourself with name and company, and ask if they have a moment to chat.
What year was Comcast founded?
1963
Who had the most RGUs last month?
VICTOR
True. Ends Sep 30th, 2025
What apps are included in steam saver?
Peacock, Apple tv, Netflix.
How do you handle a customer who says, “I’m not interested”?
Acknowledge their response, ask a quick qualifying question, and offer a benefit-driven reason to listen.
Who is the current CEO of Comcast?
Brian L. Roberts.
What’s the team’s RGU goal for this contest?
296
What steps does a customer take to get $500 trade in offer and the time frame to do it?
upload bill xfinity.com/mobiletimetoswitch
30 days
How much is streamsaver?
$15
What’s a good way to build rapport quickly at the door?
Compliment something about their home or neighborhood, and ask a friendly, non-sales question.
What’s the name of the contest where Sammie and Justin get pied if the team hits their goal?
RGU Royale
Who had the most mobile sales last month?
Pauline
How long does a new customer have to redeem the Visa gift card promo on red dot?
6 weeks
False.
How do you transition from introduction/ building rapport to presenting the offer?
Use a hook like, “We’re in the area helping neighbors save on Internet and Mobile—can I show you how?”
What are Comcast’s core values?
Integrity, respect, innovation, and customer focus.
What is our new team name?
Southside Savages
What type of customers qualify for free unlimited mobile plan (one line only for 12 months)?
New to XM included Unlimited line deal (new and existing Next Gen internet customers)
What is the price for a Xumo box monthly?
$0 but one time activation fee of $15
What should you do if the customer is interested but says they’re busy right now?
Offer to schedule a follow-up and get customers phone number.
What major acquisition did Comcast complete in 2011?
NBCUniversal
How many RGUs did we finish with last month?
72
What is the 500 Trade in promo details?
No port, New line and device. Pay up to $500 per device. Stackable. Up to five lines